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CANCELLATION POLICIES

Unless otherwise noted on confirmation, please let us know if you have to cancel 72 hours before arrival to avoid penalty. If you just don’t show up, we’ll have to charge one night’s stay plus tax.

PET POLICIES

Dogs are family too. Your pet under 40 lbs. is welcome. Have another kind of pet? Just reach out to us and we’ll do our best to accommodate you. If your room gets dirty, a $100 cleaning fee will be added at the end of your stay.

Unfortunately, the county of Miami-Dade does restrict certain breeds. (Their rules, but we have to follow them.) Please let us know the breed of your pup in the booking process so that we can make sure to be in compliance.

EARLY ARRIVALS/LATE DEPARTURES

Book an early flight? Want to sleep in? We’ll do our very best to accommodate you -- just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is a late departure fee of one night’s stay plus tax.

GENERAL RESERVATION INFORMATION

Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules.

Check-in after 4PM. 
Check-out by 11AM. 
You must be 18+ to book a room. 

For security purposes, please provide a valid government or state-issued photo ID at check-in. For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold $150/day on your credit card and we’ll authorize additional funds as needed based on your additional incidental charges. Know there is a smoking fee of $250.00/room and $500/suite.

RESORT ACCESS 

Enjoy resort access at your fingertips. The following items are included in the daily $30 resort fee, per room plus tax and applied at the time of check in:

  • Beach chaises
  • Unlimited local calls
  • Beach activities including beach paddle tennis, frisbee, boogie boards, skim boards, soccer balls and footballs
  • Access to in-room tablet loaded with over 2600 newspapers and magazines
  • Tesla drop off service on request and based on availability (Inside of a 3 mile radius of the hotel)

VALET

Valet Service is offered for all vehicles. Up to 3 Hours $25 per vehicle | 3 hours or more $42 per vehicle

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Reservations Brooklyn Bridge: 877.803.1111

Brooklyn Bridge Hotel: 347.696.2500

Reservations Central Park: 877.288.1111

Central Park Hotel: 212.703.2001

Reservations South Beach: 866.615.1111

South Beach Hotel: 305.604.1000

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