1 Hotel South Beach

If you have questions about your upcoming trip to South Beach, we’d love to hear from you. Our team can help you plan an event or change an existing reservation. We also love to hear feedback from our 1 Hotel guests. Simply fill out the contact form below or call us – we look forward to hearing from you.

Reservations: 833.625.3111 | Hotel: 305.604.1000 | Fax: 305.604.6592

Media Contacts

Elizabeth Traub

Managing Partner
EJ Media Group
[email protected]
646.701.7042

Brad Zeifman

Principal
S H A D O W
[email protected]
212.972.0277

Hotel Policies

GUARANTEED RESERVATION

Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules.

Check-in after 4PM | Check-out by 11AM

You must be 18+ to book a room.

For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold $250/day on your credit card and we’ll authorize additional funds as needed based on your additional incidental charges. We are a no smoking hotel, please know there is a smoking fee of $250/room and $500/suite.

Credit Cards must be presented upon check-in and must be the same credit card used to make the reservation. If guests are booking on behalf of someone else, they must contact the hotel directly to arrange for third party billing.

CANCELLATION POLICY

Pay Now rates are non-refundable, full pre-paid and non-transferrable.

Pay Later rates require a cancellation notice 72 hours prior to date of arrival in order to avoid a penalty of up to two night's stay.

Unless otherwise noted on confirmation, please let us know if you have to cancel 72 hours before arrival to avoid penalty. If you just don’t show up, we’ll have to charge up to two night’s stay.

For penthouses and homes, please let us know if you have to cancel 7 days before arrival to avoid penalty. If you just don’t show up, we’ll have to charge two night’s stay.

Special Event dates require a cancellation notice of 14 days prior to date of arrival in order to avoid a penalty of two night’s stay. These include, but are not limited to, President’s Day, Boat Show, South Beach Wine & Food Festival, Ultra Music Festival, Easter, Swim Week, Art Basel, and Christmas through New Year’s Day.

EARLY ARRIVAL/LATE DEPARTURE

Book an early flight? Want to sleep in? We’ll do our very best to accommodate you - just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is a late departure fee of one night’s stay plus tax.

PET POLICY

Your pet is welcome here! Just add them to your reservation when you book online or reach out to us to let us know they'll be joining you. We understand that sometimes pets can act like animals (and wreck things). If that happens, there may be additional costs for the repair of any damages or additional cleaning requirements. Please familiarize yourself with the house rules.

RESORT ACCESS

Enjoy resort access at your fingertips. The following items are included in the daily $49 resort fee per room, plus tax, applied at the time of check-in:
Two beach chaises per room
One umbrella per room
Mind and Movement, offering a variety of fitness and wellness experiences
Bicycles
Unlimited local calls
Fully electric Audi e-tron house car drop-off service (based on availability, within three-miles radius)

VALET

Valet Service is offered for all vehicles. Up to 3 hours $30 per vehicle | 3 hours or more $55 per vehicle (plus tax)

FREQUENTLY ASKED QUESTIONS

Looking for more information about 1 Hotel South Beach? Visit our Frequently Asked Questions page for all of the answers.

1 Hotel South Beach

2341 Collins Avenue
Miami Beach, FL 33139

Get Directions

Located on Collins Avenue at the beach, this is your perfect basecamp for all your South Beach adventures.
We recommend asking for a taxi with credit card machine before departing the airports.

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