If you have questions about your upcoming trip to South Beach, we’d love to hear from you. Our team can help you plan an event or change an existing reservation. We also love to hear feedback from our 1 Hotel guests. Simply fill out the contact form below or call us – we look forward to hearing from you.
Reservations: 833.625.3111 | Hotel: 305.604.1000 | Fax: 305.604.6592
All information marked with a (*) is required
Credit Cards must be presented upon check and must be the same credit card used to make the reservation. If guests are booking on behalf of someone else, they must contact the hotel directly to arrange for third party billing.
Special Event dates require a cancellation notice of 14 days prior to date of arrival in order to avoid a penalty of two night’s stay. These include, but are not limited to, President’s Day, Boat Show, South Beach Wine & Food Festival, Ultra Music Festival, Easter, Swim Week, Art Basel, and Christmas through New Year’s Day.
Book an early flight? Want to sleep in? We’ll do our very best to accommodate you - just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is a late departure fee of one night’s stay plus tax.
Dogs are family too. Your pet under 25 lbs. is welcome. Have another kind of pet? Just reach out to us and we’ll do our best to accommodate you. If your room gets dirty, a cleaning fee appropriate to the level of damage caused will be applied to your stay.
Enjoy resort access at your fingertips. The following items are included in the daily $35 resort fee, per room plus tax and applied at the time of check in:
Valet Service is offered for all vehicles. Up to 3 hours $25 per vehicle | 3 hours or more $45 per vehicle
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