Accessibility

Accessible Areas
Public Entrance
Guestrooms
Registration Desk
Concierge Desk

Accessibility Features
Valet parking
Ground-floor hotel entrance
Braille signage throughout hotel
Accessible, fully automatic entrance door with wide openings
Accessible, fully automatic entrance door to AVIV and Plnthouse
Accessible entrance to gym 
Accessible registration with lowered desk
Service animals welcomed
Five guest elevators and one service elevator serving each level of hotel, including lower lobby, meeting rooms, Anatomy (fitness center), The Hive (business center), and ADA public restrooms on upper lobby and 2nd floor
ADA lift for AVIV Restaurant
ADA lift for all pools
ADA lift located on northeast terrace for private beach and P2 level
All meeting rooms on upper lobby & 2nd floor wheelchair accessible and free of any steps
ADA ramp and lift at 1 Homes residential entrance
Accessible entrance to loading area and team member entrance 
Assistive listening devices for meetings (on request)
Accessible self parking including van (on request)
Accessible meeting rooms (on request)

Accessible Guestrooms & Suites
King with Balcony
Two Queens
Two Kings with Balcony
Ocean View King with Balcony
Studio Suite

View our guestrooms and suites here.

Accessibility Features
Audio-visual door alert for hearing-impaired doorbell
Roll-in shower
Grab bar in shower
Grab bar next to toilet seat
Hand-held shower wand
Low-level towel hooks and rack
Low-level sink, peephole, and thermostat control
All doorways wheelchair accessible
Balconies wheelchair accessible 
Closed caption televisions (on request)
Hearing-impaired telephone (on request)

Features vary by room. To ensure we provide the perfect room for you, please inform us of your needs in the "Special Requests" field when booking on our website, or call us at 833.625.4111.