Rest easy, we've got your back. Learn about the steps we're taking to ensure the safety and health of our guests and team members.
Your West Hollywood retreat is back. Plan your staycation or getaway today with our reopening offer and flexible cancellation.
Rest easy, we've got your back. We've carefully reimagined the 1 Hotels experience for your safety and health.
Here’s the need-to-know information, including reservation policies, for your stay at 1 Hotel West Hollywood. Need to know something that’s not listed below? Just reach out!
Pay Now rates are non-refundable and fully pre-paid. You will not receive a refund on these rates, even with two days’ notice or more of cancellation.
Pay Later rates require a one-night deposit. For any cancellations on Pay Later rates for standard guestrooms, notice by 12pm two days before arrival is required to avoid a fee of one night’s rate plus tax. Three days’ notice is required for suites including Studio Suite, Loft Suite, One Bedroom Suite, and Panoramic One Bedroom Suite. Seven days’ notice is required for specialty accommodations, including Connecting/Neighboring Rooms, Hills House Suite, and Canyon House Suite. If you simply don't show up, we’ll charge one night's stay plus tax to the credit card on file.
Our priority is and always has been the health and well-being of our guests and team members. That's why we're offering even more flexibility with our Cancel Anytime rate for stays through December 31, 2020, so you can book with zero stress.
Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules. For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold $150 per night on your credit card. Know there is a smoking fee of $500 per room/suite.
Check-in time is 3pm and check-out time is 12pm. Book an early flight? Want to sleep in? We’ll do our very best to accommodate you—just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is an early departure fee of one night’s stay plus tax.
Standard City of West Hollywood taxes and tourism assessments are applied to all reservations.
A daily $29 destination fee per room, exclusive of tax, is applied at the time of check-in and includes:Welcome Safety Kit
24/7 access to The Field House x Performix, our gym with world-class equipment and trainersIn-room Nespresso machinesDigital newspapersHigh-speed Wi-Fi in rooms and throughout the hotel
Casting to in-room TV from your personal deviceComplimentary personal styling by Fred Segal, in your room or in the store (directly across La Cienega)
Your pet is welcome here! Just add them to your reservation when you book online or reach out to us to let us know they'll be joining you. We understand that sometimes pets can act like animals (and wreck things). If that happens, there may be additional costs for the repair of any damages or additional cleaning requirements. Please familiarize yourself with the house rules.
Valet service is offered for all vehicles at $49 per day for hotel guests, with in-and-out privileges.
1 Hotel West Hollywood is a smoke-free property. Smoking in guestrooms or suites will incur a fee of $500 per room/suite.
Our priority is and always has been the health and well-being of our guests and team members. Learn about the steps we're taking to ensure your health and safety here. In compliance with local regulations and CDC guidelines, some amenities and services may be limited or unavailable during your stay. Please note that signing a COVID-19 Acknowledgement, Waiver and Release is required at check-in.
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