Testimonials

Always Good Natured Why Our Guests Keep Coming Back

Wonderful people and great hotel ambience!!

Your personnel Tiffany and Jazmyn were very helpful and went out of their way to make my stay more convenient and comfortable even during pandemic. The valet parking manager Kris was very professional and make everything easy access when it comes to my vehicle as I am a first responder.

Lorendo D. West Hollywood Survey February, 2021

Staff were always professional and covid safe.

From check in to check out we had a great experience. Staff were always professional and covid safe. They say your room is not used for 48 hours before and they seal it after it's cleaned so you know no one went in before you. We LOVED the window bench and looking out the window at the partial park view was very romantic.

Bklyn Medic Central Park Google January, 2021

Really impressed with everything the hotel is doing to keep guests safe.

I am on the more conservative side when it comes to all things COVID-related and I have been really impressed with everything the hotel is doing to keep guests safe. I appreciate the flexible reservation cancellation policies, the huge temp scanner when you walk in, stickers to make sure no one has been in your room, and the staff's general helpful attitude focused around safety. We will definitely be back soon!

Melissa Barry Central Park Google January, 2021

Amazing Customer Service

"1Hotel has proven to be a professional establishment where customer service/satisfaction is a priority of theirs. Thank you for stepping up and providing your assistance. You now have a customer for life!"

Selma P Central Park Tripadvisor December, 2020

Great Staycation

The location was perfect; it’s near Central Park and several steakhouses. The bed was extremely soft, plenty of towels, and the shower was to die for. All in all there are so many great things about this hotel. Luxurious in a modern and sustainable way.

Trisha S Central Park Tripadvisor December, 2020

Food was Unreal

"Watr for sushi and the yakisoba noodles. STK for a great vibe and meat carnage! For COVID, STK put up clear barriers between the booths which we really appreciated. The best part was WAVE beach club which served Mediterranean food in a Tulum beachy vibe. The One is an A+++. It may be the only place on South Beach we loved so much we are going to make it a regular place to visit! Keep it up!!"

Orlee B South Beach Tripadvisor December, 2020

A Wonderful Stay

"The moment we arrived everything was splendid. Even in Covid times with all the restrictions the entire staff could not have been more accommodating."

Mick M West Hollywood Tripadvisor November, 2020

Great Stay

"Great stay. Staff is friendly. We were concerned about COVID precautions given mixed experiences at other hotels. They’re very serious about COVID precautions here! We felt very safe, they did a great job!"

Christopher K West Hollywood Tripadvisor November, 2020