Sign-in to your Account and Reservations.
- Cancellation Policy
- Guaranteed Reservation
- Early Arrival/Late Departure
- Taxes & Fees
- Pet Policy
Pay Now Rates: Non-refundable, fully pre-paid. You will not receive a refund on these rates, even with 24 hours notice or more of cancellation.
Pay Later Rates: Pay Later reservations require a 1 night deposit. For any cancellations on Pay Later Rates for standard guestrooms, notice by 12pm on the day before arrival is required to avoid fee. 72 hours notice is required on Specialty Units, including Neighboring/Connecting Rooms and Liberty Studio Suite, Bridge Studio Suite, and Skyline 1 Bedroom Suite categories. 7 days notice required on reservations for the Riverhouse Suite.
Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules. For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold $150/day on your credit card. Know there is a smoking fee of $350.00/room and $500/suite.
Check in time is after 3:00 pm and check out time is 12:00 pm. Book an early flight? Want to sleep in? We’ll do our very best to accommodate you -- just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is an early departure fee of one night’s stay plus tax.
Standard New York City taxes are applied to all reservations. A daily $19 destination fee, per room inclusive of tax is applied at the time of check-in.
Your pet under 40 lbs. is welcome. Have another kind of pet? Just reach out to us and we’ll do our best to accommodate you. If your room gets dirty, a $100 cleaning fee will be added at the end of your stay. Please familiarize yourself with the house rules.