1 Hotel Toronto

Planning an upcoming trip to Toronto? We’d love to help you make the most of your time. Feel free to contact us to make a reservation at 1 Hotel Toronto, update an existing hotel reservation, or accommodate any special requests. Simply fill out the contact form below or call us.

Reservations: 833.642.0111  |  Hotel: 416.640.7778

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Full Name

Media Contacts

Elizabeth Traub

Managing Partner
EJ Media Group
[email protected]
646.701.7042

Brad Zeifman

Principal
S H A D O W
[email protected]
212.972.0277

Hotel Policies

Hotel Policies

Pay Now Rates: Non-refundable, fully pre-paid. You will not receive a refund on these rates, even with 24 hours' notice or more of cancellation.

Pay Later Rates: Pay Later rates require a one-night deposit. 24 hours' notice for guestrooms, 72 hours' notice for suites and connecting room categories, and seven days' notice for Willow House is required for any cancellations on Pay Later rates.

Unless you have booked a Pay Now rate, or unless otherwise noted on confirmation, please let us know if you have to cancel 24 hours before arrival for guestrooms, 72 hours before arrival for suites and connecting room categories, and seven days before arrival for Willow House, in order to avoid a penalty of one night's stay plus tax. If you simply don't show up, we'll charge one night's stay plus tax to the credit card on file.

Standard City of Toronto taxes are applied to all reservations.

A daily $10 destination fee per room, exclusive of tax, is applied at the time of check-in. This fee is separate from your room rate and helps to support our hotel offerings and amenities such as:
- Welcome Safety Kit
- Filtered water
- In-room Nespresso coffee
- Digital publications via PressReader app
- Complimentary programming & activations 
- Casting to in-room TV from your personal device

Check-in time is 3pm and check-out time is 12pm. Book an early flight? Want to sleep in? We’ll do our very best to accommodate you – just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is an early departure fee of one night’s stay plus tax. Late check-out fees apply after 12pm.

Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules.

Check-in: 3pm
Check-out: 12pm

You must be age 18+ to book a room.

For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold $150/day on your credit card. Know there is a smoking fee of $250/room or suite.

We’re so happy you and your furry friend have chosen to stay with us. We love all furry (and non-furry) creatures and want to make sure you have an enjoyable stay with us. We also want to make sure you, and all of our guests, are safe at all times.

Below are our house rules:
- Safety first. Pets must be kept on a leash or in a carrier while in public spaces in the hotel.
- We understand that sometimes pets can act like animals (and wreck things). If that happens, you must assume responsibility for the costs for the repair of any damages or additional cleaning requirements, including labor costs.
- If your room gets dirty, a $100 cleaning fee will be added at the end of your stay.
- We’re all about exploring, but some places are off limits. Pets are not allowed in food and beverage areas or the fitness center.
- A (human) guest must be present with their pet while any member of the hotel team is in their room.
- Pets must be with a designated individual at all times and not be left unattended – we don’t want lonely pets!

Valet service is offered for hotel guests for all vehicles at $45 per day plus taxes, with in-and-out privileges.

Our priority is and always has been the health and well-being of our guests and team members. Learn about the steps we're taking to ensure your health and safety here. In compliance with local regulations and CDC guidelines, some amenities and services may be limited or unavailable during your stay. Please note that signing a COVID-19 Acknowledgement, Waiver and Release is required at check-in.

Location

1 Hotel Toronto
550 Wellington Street W
Toronto, ON M5V 2V4

Located in King West Village, named “Canada’s Coolest Neighborhood” by Travel + Leisure, explore Toronto from your home base in the center of the city, blocks from the Harbourfront.

Exterior of 1 Hotel Brooklyn Bridge
BROOKLYN

Brooklyn Bridge

60 Furman Street

Reservations: 833.625.6111
Hotel: 347.696.2500
Fax: 347.696.2599

1Hotel Central Park exterior with greenery
NEW YORK

Central Park

1414 Avenue of the Americas

Reservations: 833.625.4111
Hotel: 212.703.2001
Fax: 212.703.2002

The rooftop swimming pool at 1Hotel South Beach
MIAMI BEACH

South Beach

2341 Collins Avenue

Reservations: 833.625.3111
Hotel: 305.604.1000
Fax: 305.604.6592

1 Hotel West Hollywood Pool
HOLLYWOOD

West Hollywood

8490 West Sunset Boulevard

Reservations: 833.623.3111
Hotel: 310.424.1600
Harriet's Rooftop: 424.281.1860

1 Hotel Haitang Bay
SANYA

Haitang Bay

No. 4 Haitang South Road

Reservations: 86 898.8869.1888