Contact Us - 1 Hotel Nashville

1 Hotel Nashville

Planning an upcoming trip to Nashville? We’d love to help you make the most of your time. Feel free to contact us to make a reservation at 1 Hotel Nashville, update an existing hotel reservation, or accommodate any special requests. Simply fill out the contact form below or call us.

Reservations: 833.624.3111

Hotel Direct: 615.510.0400

Hotel Policies

CANCELLATION / NO SHOW

Pay Now rates are fully pre-paid and nonrefundable. You will not receive a refund on these rates, even with two days’ notice or more of cancellation.

Pay Later rates require a one-night deposit for specialty suites and specialty accommodations. For any cancellations on Pay Later rates for standard guestrooms, notice by 4pm 72 hours before arrival is required to avoid a fee of one night’s rate plus tax. Three days’ notice is required for suites. Seven days’ notice is required for specialty accommodations, including Connecting Rooms, Terrace House Suite, and Arbor House Suite. If you simply don't show up, we’ll charge one night's stay plus tax to the credit card on file. Exceptions may apply - please see rate rules.

GUARANTEE, DEPOSIT & PAYMENT

Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules. For security purposes, please provide a valid government or state-issued photo ID at check-in. You must be age 21 or older to check in. To cover incidentals, we’ll hold $150 per night on your credit card. Cash payment is not accepted.

EARLY ARRIVAL / LATE DEPARTURE

Check-in time is 4pm and check-out time is 11am. Book an early flight? Want to sleep in? We’ll do our very best to accommodate you— just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is an early departure fee of one night’s stay plus tax.

TAXES & FEES

Standard Nashville taxes and tourism assessments are applied to all reservations.

A daily $29 destination fee per room, exclusive of tax, is applied at the time of check-in and includes Audi e-tron house car service, Mind and Movement programming including a variety of fitness and wellness experiences, in-room Nespresso coffee, in-room filtered water taps and casting to in-room TV from your personal device.

PETS

Your pet is welcome here! Just add them to your reservation when you book online or reach out to us to let us know they'll be joining you. If your room gets dirty, a $150 cleaning fee will be added at the end of your stay. We understand that sometimes pets can act like animals (and wreck things). If that happens, there may be additional costs for the repair of any damages or additional cleaning requirements. Please familiarize yourself with the house rules.

PARKING

Valet service is offered for hotel guests at the below rates per day plus tax.

0-4 hours: $15
4-8 hours: $30
8+ hours: $50
Overnight with in-and-out privileges: $60

SMOKING

1 Hotel Nashville is a smoke-free property. Smoking in guestrooms or suites will incur a fee of $500 per guestroom or $950 per suite.

COVID-19

Our priority is and always has been the health and well-being of our guests and team members. Learn about the steps we're taking to ensure your health and safety here. In compliance with local regulations and CDC guidelines, some amenities and services may be limited or unavailable during your stay.

FREQUENTLY ASKED QUESTIONS

Looking for more information about 1 Hotel Nashville? Visit our Frequently Asked Questions page for all of the answers.

1 Hotel Nashville

710 Demonbreun Street
Nashville, TN 37203

Get Directions

Our sustainable sanctuary is nestled in the heart of downtown Nashville, in walking distance to South Broadway and situated next to the Music City Center and the Country Music Hall of Fame.