XPT Kauaʻi Experience

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Participants who make a deposit (total or half) are eligible for a full refund within 7 days of initial payment, as long as there are 30 days or more until the Experience begins. A refund will not be issued after 7 days of the marked payment date, or if there are 29 days or less until the start of the Experience. Full Payment is due 30 days prior to the Experience. If the customer misses the 7-day refund window, the customer has the opportunity to transfer their deposit (total of half) to a future XPT Experience occurring within 1 year, but will be assessed a $750 transfer fee. The customer is only eligible to transfer deposit to another Experience one (1) time. In all circumstances, transfer of deposit to another offered XPT Experience must be requested a minimum of 30 days before the Experience start date. No refunds or transfer can be accommodated if there are 30 days or less to the start of Experience.

XPT has always maintained a “No Refund” policy, as published publicly on our website under Terms and Conditions. Please note, XPT has the right to cancel an Experience due to weather, unavailability (sudden illness), pandemics, not enough attendees etc. In these cases you will be notified and given the option to choose any other experience within 1 year. We are committed to delivering equivalent value through postponed events. Thank you for understanding.