1 Hotel Central Park

We’d love to hear from you about your upcoming trip to New York City or a previous stay at 1 Hotel Central Park. Simply fill out the contact form below or give us a call. Our team can help you plan a special event, assist you with special requests for your stay, or update an existing reservation.

Reservations: 833.625.4111 Hotel: 212.703.2001 Fax: 212.703.2002

Hotel Policies

Pay Now Rates: Non-refundable, fully pre-paid. You will not receive a refund on these rates, even with 24 hours notice or more of cancellation.

Pay Later Rates: Pay Later Reservations require a 1 night deposit. For any cancellations on Pay Later Rates for a standard guestroom, notice is required by 12PM the day before arrival to avoid penalty fee. 72 hours notice required on Specialty Units, including Neighboring/Connecting rooms and City Suite or Park Suite categories. 7 days notice required on reservations for the Greenhouse Suite.

Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules. For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold $150/day on your credit card. Know there is a smoking fee of $250/room or suite.

Check in time is after 3PM and check out time is 12PM. Book an early flight? Want to sleep in? We’ll do our very best to accommodate you - just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is an early departure fee of one night’s stay plus tax.

Standard New York City taxes are applied to all reservations. A daily $19 destination fee, per room inclusive of tax is applied at the time of check-in.

Your pet is welcome here! If your room gets dirty, a $100 cleaning fee will be added at the end of your stay. Please familiarize yourself with the house rules.