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Hotel:
+81 3 6441 3040
Reservations:
0053 165 0243
+1 833 770 5111
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1 Hotel Tokyo Panoramic Garden Junior Suite Bedroom
Retreat Collection
Check Availability

The Collection

High above the rhythm of Tokyo, discover standout suites where nature and city exist in quiet balance. Reclaimed woods, organic textures, and locally inspired details soften the skyline beyond your windows. Expansive living spaces invite you to settle in, each a tranquil sanctuary designed for stillness and perspective.

Your Retreat Includes

Hotel Credit
Hotel Credit
Food
Daily Breakfast Credit
Bamford Wellness Spa Treatments
Complimentary Spa Treatment
Minibar icon
Complimentary Minibar Snacks & Soft Drinks
Audi etron
Priority Access to Audi e-tron House Car
Suite Perks - Retreat Collection
Dedicated VIP Butler Service
Laundry Service
Packing & Unpacking
Pillow Icon
Nightly Turndown Ritual
Meeting event space
Priority seating across all dining venues

Suites

  • Hotel Policies

CANCELLATION POLICY

Pay Now rates are non-refundable, full pre-paid and non-transferable.

Pay Later rates require a cancellation notice 24 hours prior to date of arrival in order to avoid a penalty of one nights' room charge.

Unless otherwise noted on confirmation, please let us know if you have to cancel 24 hours before arrival to avoid penalty. If you just don’t show up, we’ll have to charge 100% of the stay. 

For penthouses, please let us know if you have to cancel 7 days before arrival to avoid penalty. If you just don’t show up, we’ll have to charge 100% of the stay. 

Special Event dates require a cancellation notice of 14 days prior to date of arrival in order to avoid a penalty of 100% of the stay. These include, but are not limited to: 

January 1 – January 2
March 20 – April 10
December 20 – December 31

GENERAL RESERVATION INFORMATION

Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules. For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold JPY25,000/day on your credit card.

CREDIT CARDS

Must be presented upon check-in and must be the same credit card used to make the reservation. If guests are booking on behalf of someone else, they must contact the hotel directly ahead of time to arrange for third party billing.

EARLY ARRIVAL/LATE DEPARTURE

Check in time is after 3pm and check out time is 12pm. Book an early flight? Want to sleep in? We’ll do our very best to accommodate you – just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is an early departure fee of one night’s stay plus tax. Late check-out fees apply after 12pm.

TAXES & FEES

All reservations are subject to a 10% consumption tax, a 15% service charge, and a JPY200 accommodation tax per person, per night.

PET POLICY

We welcome up to 1 dog per room, up to 10kg.

Other pets can be considered. Please reach out to the hotel for more details.

Assistance animals are welcome.

Water bowl, food bowl, and pet beds are available.

Pets must be fully trained and kept on leash when on hotel property or in hotel and must not be left unattended.

Pets are only allowed in designated pet-friendly room types. Some room types do not accommodate pets.

A cleaning fee or additional charges may apply if your room is left in a condition that requires extra cleaning or repairs.

Other conditions apply. Please contact the hotel directly for complete details.

Only service animals are permitted in our restaurants. Pets are not allowed in food service areas.

PARKING

Valet service is offered for standard size vehicles at JPY8,000/night. Self-parking is also available at JPY 4000/night, subject to availability.

SMOKING

We are a non-smoking hotel.

FREQUENTLY ASKED QUESTIONS

Looking for more information about 1 Hotel Tokyo? Visit our Frequently Asked Questions page for all of the answers.