Spring til hovedindhold
Embrace winter in Toronto with up to 40% off, plus a $30 credit and $10 donation to the Nature Conservancy of Canada. Explore our Winter Solstice Offer. Explore our Winter Solstice Offer
Toronto første og eneste øko-luksushotel. Oplev vores bæredygtighedshistorie
Vores bæredygtige fristed har modtaget en MICHELIN , som anerkendelse af vores teams dedikation til at yde uovertruffen service til vores gæster. Se vores Michelin
Fra tankevækkende frynsegoder til meningsfulde donationer - find et medlemsprogram, hvor det at give tilbage er en selvfølge. Bliv medlem af Mission Members
Hotellets lobby og bar

Ofte stillede spørgsmål

No, we do not allow smoking in rooms or on the property. Should you smoke in your room, there will be a fine and removal from the premises. 

Professionel fotografering og videografering er ikke tilladt i offentlige rum eller forretninger. Det er dog tilladt at fotografere og videofilme i eventområder eller på værelser, der er booket.

Yes, please address it to the registered guest, followed by our Hotel address.

Det gør vi! 1 Hotels kan downloades fra App Store eller Google Play Store.

English, French, Italian, Spanish, Portuguese, Tagalog, Mandarin.

Ja, alle værelser og fællesområder har både central aircondition og varme.

You can reach the hotel via phone at 416-640-7778, text at 647-905-5453 or email at [email protected].

Please send any media or influencer requests to [email protected].

Vores ejendom vil fortsat blive desinficeret ved hjælp af EPA-godkendte midler af hospitalskvalitet og sprayflasker med aktiv ilt. Vores køkkenpersonale opretholder strenge rengøringsprocesser, og vores ledelsesteam har gennemgået ServSafe®-certificering, hvilket sikrer forbedret sikkerhedstræning og uddannelsesmateriale.

High-touch points such as furniture, door handles, and elevators are sanitized multiple times per day to ensure everyone’s comfort and safety. To further protect you and the planet, we continue to offer contactless guest services including mobile keys, television controls, menu ordering and payment, service requests, concierge support, front desk text messaging, and check out (service availability may vary by property and stay dates). Download the 1 Hotels mobile app from the App Store or Google Play Store.

The pool deck and plunge pool (open May through September) are exclusively for hotel guests and building residents.

No, we do not take reservations as our pool deck operates on a first come, first serve basis. Please note, guests are limited to 90 minutes per day.

Light bites and refreshments are available on the Pool Deck menu, however, no outside food or beverage will be permitted.

All guests must be registered, whether you are staying in the hotel or living in the residence.

No, there is no membership option for our rooftop pool deck. The rooftop space is exclusively for hotel guests and building residents.

Service dogs are allowed to accompany guests to dining facilities, however, proper documentation is required.

Yes, absolutely.

An amenity fee covers services such as internet, gym and world-class trainers, business centre, farm stand and more.

This is a $150 per day incidental authorization, which will be released at the end of your stay should you not incur any incidentals.

We do not have self-parking, however, guests are welcome to park in the P2-P3 lot which can be accessed through Stewart Street. The cost is approx. $35-47 + tax.

 $45 + HST (up to four hours) & $65 + HST (four hours or more) and yes, there is.

6ft (72 inch).

1 Hotels tilhører vores loyalitet dig og Moder Natur. For at pleje denne forbindelse har vi skabt et enestående medlemsprogram kaldet Mission , der belønner dig og vores planet. Læs mere og bliv medlem her.

Yes, 1 Hotel Toronto is a LEED Gold Certified.

Yes, we have low-pressure shower/faucet to reduce water consumption as well as low flush toilets.

Helt sikkert. Vi skifter sengetøjet på værelserne hver tredje dag, eller når du beder om det. Som bedste praksis skifter vi ikke håndklæder, der hænger.

Yes, we are part of the zero-waste initiative program by FoodPrint Group that we are extremely proud of. In fact, 1 Hotel Toronto is part of the pilot group of this program.

Ja, vi har tilgængelige værelser med f.eks. kørestolsvenlige badekar og håndtag i bruseren.

Yes, we have two connecting rooms; our Connecting Studio Suite + Panoramic King and of course, the Birch House Two Bedroom Suite.

Yes, unless the privacy stone is outside the door indicating Not Now.

All of our rooms provide guests with city views. 

The Willow House and City King Balcony have balconies that look over the city. The King room is equipped with a semi-private terrace on the third floor.

Yes, our City Two Queens Guest Room features two queen size beds.

A variety of our suites comes with a soaking tub. Please connect with the front desk to find the perfect room for your stay. 

Yes, all bathrooms have a door that separates it from the rest of the room

Our team does not use any harsh chemicals, and we can offer foam bedding upon request. 

Ja

Ja

Ja

Please contact our in-room dining team to deliver ice to your room via the phone or through the 1 Hotels app.

Yes, the rooms have safes. The measurements are 14” x 15” on the inside.

We offer complimentary Wi-Fi as a part of the amenity fee

Tal med vores vidunderlige reservationsteam og gør opmærksom på dette ønske, når du booker.

Please email [email protected], or call us at 1-416-640-7778

Yes, please specify with our Front Office team and they can help assist in arranging payment

A credit card is required to guarantee the room, with a $150.00/night deposit on arrival

Betal nu-priser: Ikke-refunderbare, fuldt forudbetalte. Du får ikke refunderet disse priser, selv om du aflyser med 24 timers varsel eller mere.

Pay Later Rates: Pay Later rates require a one-night deposit. 24 hours' notice for guestrooms, 72 hours' notice for suites and connecting room categories, and seven days' notice for Willow House and Birch House is required for any cancellations on Pay Later rates.

Unless you have booked a Pay Now rate, or unless otherwise noted on your confirmation, please let us know if you have to cancel 24 hours before arrival for guestrooms, 72 hours before arrival for suites and connecting room categories, and seven days before arrival for Willow House and Birch House, in order to avoid a penalty of one night's stay plus tax. If you simply don't show up, we'll charge one night's stay plus tax to the credit card on file.

A daily $29++ amenity fee per room, exclusive of tax, is applied at the time of check-in. This fee is separate from your room rate and helps to support our hotel offerings and amenities such as:

  • Filtreret vand
  • In-room Nespresso coffee or organic teas
  • Complimentary Bikes
  • Complimentary programming and activations
  • Casting til tv på værelset fra din personlige enhed
  • The Lobby Farm stand, with fresh fruits
  • Audi Q6 e-tron House Car
  • 24/7 access to The Field House by Performix, our gym with world-class equipment
  • Mind and Movement, offering a variety complimentary fitness and wellness classes
  • High-speed Wi-Fi in rooms and throughout the hotel

4pm check-in and 12pm check out

This would depend on the availability for the day

Absolutely, our bellman would be more than happy to store your luggage for you. They will present you with a ticket that you can give to them upon your return.

Yes, ID will be asked to cross-check with the name on the reservation

19 years old

Yes, in some situations but our team looks at this on a case-by-case basis

Breakfast is not included, however, if you are looking for a stay that includes a food & beverage credit, please check in with our reservations team or online via the Offers page. 

Guests can pay with cash, credit or debit at check-out.

Please contact [email protected] for any inquiries

We require a $150/night deposit upon arrival

We take all major forms of credit cards

Between 2-5 business days, depending on the guest’s bank provider

Room + tax plus incidentals of $150/night

We have complimentary high-speed Wi-Fi throughout the hotel.

Our Field House is fully equipped with state-of-the-art weight training, cardio equipment, and steam rooms. Open 24hrs daily.

Book your personal training session and private group classes by emailing [email protected].

HOURS
Monday - Friday | 5am - 9pm
Saturday - Sunday | 8am - 12pm

We do not have a business center, however, please contact [email protected] for any business needs.

We have a temperature-controlled pool overlooking the Toronto skyline, open from 7am - sunset during the warmer seasons.

We do not, but our Concierge team can arrange for in-room treatments with our hotel's preferred spa partner.

Our pool and pool deck are exclusive for hotel guests and residents.

Nej.

Yes, we offer currency exchange on American dollars (up to $300/day). For other currencies, please connect with our concierge team at [email protected] and we would be happy to guide you.

Goodthings is our gift shop, available for both in-person purchase with our front desk, or online.

Ja.

Ja.

We love all furry (and non-furry) friends. Pets up to 50 lbs are welcome, with one pet permitted per guest room at no extra cost. If you’re traveling with more than one, let us know in advance. We understand accidents happen—any damages or extra cleaning may incur additional charges.

No specific designated space, however, Victoria Memorial Park is across the street and great for your furry friend.

Yes, we can arrange pet-sitting/dog-walking services through a third-party company trusted by our team.

The closest pet store to the hotel is "Hounds Of York", located at 9 Niagara St (3-min walk).

Yes, many patios in Toronto allow pets. Should you wish to find out if a restaurant is pet-friendly, please ask our front office team to assist you.

Yes, there are many dog parks within close proximity. There is park (however, no fenced dog area) across the street on Wellington St called Victoria Memorial Square.

Please email [email protected].

Our front office team would be delighted to assist.

We have a variety of dining options and farm-to-fork cuisine suitable for everyone. 1 Kitchen Toronto, Harriet’s Rooftop, Flora Lounge and Casa Madera.

1 Kitchen offers breakfast daily starting at 7am. The menu features a variety of fresh and flavourful dishes. Choose from fresh juices ($12) to French Toast ($21).

For those with a busy morning schedule, Grab & Go breakfast items are available in Flora Lounge from 8am - 11am, daily.

Yes, Flora Lounge, Harriet’s Rooftop and Casa Madera.

Yes, available daily from 7am - 2am.

We host acoustic sessions in our Flora Lounge, along with weekly live entertainment at Harriet’s Rooftop and Casa Madera. Dates and performers may vary, so we invite you to connect with our front office team or explore our programming guide for the most up-to-date schedule.

Please check our calendar of events on our website (here), which is updated each month with our programming.

Morgenmad er ikke inkluderet i værelsesprisen. Du kan se alle vores tilbud her, hvis du gerne vil booke et tilbud, der inkluderer morgenmad.
 

Yes, please find all of our event spaces here

Yes, please find more details on our wedding spaces here.

Please fill out an RFP form on our website, and a member of our Sales team will be in touch.

Please fill out an RFP form on our website, and a member of our Sales team will be in touch.

550 Wellington Street W, Toronto, ON, M5V 2V4.

Bathurst & Wellington St. W.

You can access the hotel via taxi or public transport.

Should you be arriving via car and require valet parking, we kindly ask guests to pull into our front entrance at 550 Wellington Street W. Our valet and bell team will be there to further assist and ensure you have a seamless arrival experience. 

Guests arriving by taxi or public transport are welcomed through our front entrance at 550 Wellington St. W.

Billy Bishop Airport.

Chauffeur transportation is available booked with our Concierge. Starting at $125 + tax from Toronto Pearson Airport to 1 Hotel Toronto. From Billy Bishop Airport starting at $60 + tax.

Valet service is offered for hotel guests for all vehicles at $45 + HST (up to four hours) & $65 + HST (four hours and over), with in-and-out privileges.  

Ja.

TTC Streetcar on Bathurst Street and King Street West. Closest Subway Station - St. Andrew on University Line / Bathurst on Bloor Line.

Yes, we have a fully electric Audi Q6 e-tron that we will take you within a 4km radius from the hotel property.

Yes, we have complimentary bike rentals available, and our concierge team has bike routes that they are able to provide you.

Yes, please see below:

King Street West / Queen Street West / Harbourfront / CN Tower / Ripley's Aquarium / Rogers Centre / Entertainment District / Financial District / AGO / Exhibition Place / Kensington Market / Grafiti Alley / Stackt Market / Metro Toronto Convention Centre / Princess of Wales Theatre / Roy Thomson Hall / TIFF Bell Lightbox / CF Toronto Eaton Centre.

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