Toronto

Question 1

Q: Are cribs available for guests staying at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, cribs are available for guests staying at 1 Hotel Toronto upon request.

Question 2

Q: Are down/feather pillows available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, guests with specific requests like down/feather pillows can contact 1 Hotel Toronto's front desk team.

Question 3

Q: Are foam pillows available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, foam pillows are available upon request. Please speak to the front desk.

Question 4

Q: Are luxury linen types available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: All of the linens at 1 Hotel Toronto are 100% sustainably sourced, meaning we consider many complex factors such as the impact of growing and manufacturing on climate change, ozone depletion, water use, air pollution, and human toxicity. When sourcing, we prioritize natural fibers, avoiding plastics, and exploring new materials that may be more sustainable than cotton (hemp, flax, linen, and more).

Question 5

Q: Are rollaway beds available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: No, rollaway beds are not available, however, we are able to make up the sofas in the rooms as additional sleeping areas with bed sheets, pillows, and duvets. Please speak to the front office team to make arrangements.

Question 6

Q: Are sofa beds available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: No, pull out sofa beds are not available at 1 Hotel Toronto. When planning your stay at 1 Hotel Toronto our front office can provide more details on what room category will be the best option for your stay.

Question 7

Q: Is a down/featherbed available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, all rooms come with down/feather bedding. Please speak to the 1 Hotel Toronto front desk team if you have any specific bedding requests. They will do their best to accomodate.

Question 8

Q: Is a duvet available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Each bed at 1 Hotel Toronto is outfitted with a duvet. Extra linen requests can be made through the front desk team.

Question 9

Q: Is a pillow-top mattress available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Guests can request additional bedding requirements with the front desk team. The foam in 1 Hotel Toronto's bedding has been certified by CertiPUR-US and tested to ensure they meet stringent safety standards SERTA mattress complemented by organic and sustainable bed linens and terry products that are healthy for humans and the environment.

Question 10

Q: Is a portable play yard-type crib available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: No, 1 Hotel Toronto does not have a play yard crib. They are able to offer a sleeping crib for babies and toddlers.

Question 11

Q: Is a traditional crib available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, cribs for both infants and toddlers are available upon request.

Question 12

Q: What is the fee for a crib at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: There is additional charge to request a crib at 1 Hotel Toronto

Question 13

Q: What is the thread count of the bed linens provided at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Bedding in each guest room is 300 thread count and 100% organic cotton.

Question 14

Q: Are complimentary toll-free calls available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, local calls are free at 1 Hotel Toronto - there is an extra charge for long distance calls

Question 15

Q: Do you have to be a hotel guest to visit the 1 Hotel Toronto in Toronto, Ontario or dine at the restaurants?

Answer

A: All restaurants at 1 Hotel Toronto are accessible to hotel guests and non hotel guests. Service dogs with proper documentation are allowed in the dining facilities.

Question 16

Q: Do you offer Resort or Day Passes that will allow access to the amenities at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: No, 1 Hotel Toronto does not offer resort or day passes for access to amenities. The rooftop pool and pool deck are exclusively available to registered hotel guests and building residents only.

Question 17

Q: Does 1 Hotel Toronto in Toronto, Ontario deliver a complimentary newspaper to guest rooms?

Answer

A: No, a complimentary newspaper is not delivered to guest rooms at 1 Hotel Toronto.

Question 18

Q: Does 1 Hotel Toronto in Toronto, Ontario offer a complimentary newspaper in the lobby?

Answer

A: As a paperless property, 1 Hotel Toronto does not offer complimentary newspapers in the lobby.

Question 19

Q: Does 1 Hotel Toronto in Toronto, Ontario offer babysitting services?

Answer

A: Guests can speak with 1 Hotel Toronto's concierge team to learn more about child care services and pricing.

Question 20

Q: Does 1 Hotel Toronto in Toronto, Ontario offer complimentary coffee in lobby?

Answer

A: 1 Hotel Toronto features a Lobby Farm stand, where guests will find complimentary fresh seasonal fruits from local farms.

Question 21

Q: Does 1 Hotel Toronto in Toronto, Ontario offer complimentary in-room coffee or tea?

Answer

A: Yes, complimentary Nespresso machines with recyclable pods are available in each guest room.

Question 22

Q: Does 1 Hotel Toronto in Toronto, Ontario offer complimentary long distance calls?

Answer

A: 1 Hotel Toronto does not offer complimentary long-distance calls. Charges apply, and rates vary by destination. Please contact the front desk for current calling rates.

Question 23

Q: Does 1 Hotel Toronto in Toronto, Ontario provide complimentary concierge desk service?

Answer

A: Yes, 1 Hotel Toronto's expert concierge team offers support to guests on a complimentary basis.

Question 24

Q: Is a safe deposit box available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, all guest rooms are equipped with a safe.

Question 25

Q: Is a voltage converter available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: 1 Hotel Toronto does not have a voltage converter, but we can provide other travel adapters on request.

Question 26

Q: Is an electrical adapter available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes 1 Hotel Toronto has adaptors available upon request. Guests simply need to call the front desk.

Question 27

Q: Is grocery shopping service available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: While 1 Hotel Toronto does not offer grocery shopping services, local grocery stores including Loblaws and Farm Boy are a short walk from 1 Hotel Toronto.

Question 28

Q: Is same-day dry cleaning available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, same-day dry cleaning is available at 1 Hotel Toronto, but it is provided as an additional charge.

Question 29

Q: Is the front desk open 24 hours at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, 1 Hotel Toronto has Team Members on duty 24 hours a day to assist guests.

Question 30

Q: Is there a concierge or guest services desk available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, 1 Hotel Toronto offers concierge services and a staffed front desk to assist with guest enquiries, recommendations, and planning during your stay. Contact the concierge team at [email protected].

Question 31

Q: Is valet cleaning available everyday at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Car cleaning services are available and can be booked as an additional charge any day. Please speak to the front desk team to make arrangements.

Question 32

Q: Is valet dry cleaning available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, valet dry cleaning service is available at 1 Hotel Toronto. Dry cleaning is offered as an additional charge and can be arranged through the hotel's front desk.

Question 33

Q: Is wake-up call service available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, guests can arrange wake up call services by speaking with the Hotel's front desk team.

Question 34

Q: What languages are spoken by the staff at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: The staff at 1 Hotel Toronto speak English, French, Italian, Spanish, Portuguese, Tagalog and Mandarin.

Question 35

Q: Do the rooms at 1 Hotel Toronto in Toronto, Ontario come with an AM/FM clock radio?

Answer

A: 1 Hotel Toronto guest rooms do not feature AM/FM clock radio as an amenity. Wake up calls can be arranged with the front desk.

Question 36

Q: Does 1 Hotel Toronto in Toronto, Ontario have HD flat-panel TVs (32 inches or larger) in the rooms?

Answer

A: Yes, 1 Hotel Toronto in Toronto, Ontario provides 55"+ HDTVs in their rooms.

Question 37

Q: Are floatation devices allowed in the pool at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: No, flotation devices are not allowed at the 1 Hotel Toronto rooftop pool to ensure the comfort of all guests.

Question 38

Q: Are pool towels provided at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, when enjoying the rooftop pool, guests are provided with pool towels.

Question 39

Q: Are there any pool restrictions at 1 Hotel Toronto in Toronto, Ontario (e.g., swimwear policy)?

Answer

A: The Rooftop Pool is for registered hotel guests and residents only. Day passes are not available. - Pool deck seating is available on a first-come, first-serve basis (for up to 90 minutes) - Children must be accompanied by an adult at all times - No pets permitted on pool deck - No professional photography (iPhone only) - No smoking or vaping - No outside food or drinks

Question 40

Q: Are there any poolside activities available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Guests can lounge poolside on the rooftop deck views of the Toronto skyline while enjoying handcrafted cocktails and bites. The rooftop pool is open seasonally from May through September.

Question 41

Q: Are there lockers available at the pool or fitness center at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: No, the pool and Field House fitness centre at 1 Hotel Toronto do not feature lockers.

Question 42

Q: Can I bring food and drinks to the pool area at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: No, outside food and beverages are not permitted at the rooftop pool area at 1 Hotel Toronto. Light bites and refreshments are available from the Pool Deck menu.

Question 43

Q: Can I host a private pool event at 1 Hotel Toronto?

Answer

A: 1 Hotel Toronto's rooftop pool is open seasonally - May to September. The Rooftop Pool can be booked for private events. Please contact the hotel sales team to learn more about pricing and availability.

Question 44

Q: Does 1 Hotel Toronto in Toronto, Ontario have a lap pool or swim lanes?

Answer

A: 1 Hotel Toronto has a rooftop pool deck with a plunge pool. The pool is designed for lounging and enjoying views of the Toronto skyline rather than for lap swimming.

Question 45

Q: Does 1 Hotel Toronto in Toronto, Ontario have a pool for fitness or water aerobics?

Answer

A: While the rooftop pool at 1 Hotel Toronto does not feature any fitness classes, during the summer months they do offer a ticketed Floating Sound Bath experience that guests and locals can take part in.

Question 46

Q: Does 1 Hotel Toronto in Toronto, Ontario have a poolside bar or restaurant?

Answer

A: Yes, 1 Hotel Toronto features a rooftop pool deck on its where guests can lounge poolside with views of the Toronto skyline while enjoying pool menu featuring handcrafted cocktails and small plates. Harriet's Rooftop is also conveniently located beside the rooftop pool should guests wish for a wider selection of menu options.

Question 47

Q: Does 1 Hotel Toronto in Toronto, Ontario have a swimming pool?

Answer

A: Yes, 1 Hotel Toronto has a temperature-controlled rooftop swimming pool which is exclusively available for hotel guests and residents. The pool is a seasonal amenity and accessible from May through September during the warmer seasons, from 7am until sunset.

Question 48

Q: Does 1 Hotel Toronto in Toronto, Ontario have an age restriction for the pool?

Answer

A: No, the Rooftop Pool at 1 Hotel Toronto does not have age restrictions. However, children must be accompanied by an adult at all times.

Question 49

Q: Does 1 Hotel Toronto in Toronto, Ontario offer poolside cabanas for rent?

Answer

A: 1 Hotel Toronto does not offer poolside cabanas for rent. The rooftop pool deck provides seating and access on a first come, first served basis.

Question 50

Q: Does 1 Hotel Toronto in Toronto, Ontario offer poolside service or waitstaff?

Answer

A: Yes, during the summer season 1 Hotel Toronto offers poolside service with handcrafted cocktails and bites available on the rooftop pool deck. Guests can lounge poolside and enjoy these offerings while taking in views of the Toronto skyline.

Question 51

Q: Does the 1 Hotel Toronto in Toronto, Ontario have a children's pool?

Answer

A: No, 1 Hotel Toronto does not have a children's pool. Their rooftop pool is open for the summer season from May - September. Children must always be accompanied by an adult when on the pool deck.

Question 52

Q: Is the pool accessible to guests with disabilities at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: The pool at 1 Hotel Toronto does not feature accessible access.

Question 53

Q: Is the pool at 1 Hotel Toronto in Toronto, Ontario indoor or outdoor?

Answer

A: 1 Hotel Toronto features an outdoor rooftop pool. Open seasonally from May - September, it is exclusively available for guests and residents to enjoy daily from sunrise to sunset.

Question 54

Q: Is the pool at 1 Hotel Toronto in Toronto, Ontario open year-round?

Answer

A: No, the pool at 1 Hotel Toronto is not open year-round. It is open from May through September and is closed during the fall and winter seasons.

Question 55

Q: Is the pool heated at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, the rooftop pool is heated at 1 Hotel Toronto.

Question 56

Q: Is there a lifeguard on duty at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: No, the pool at 1 Hotel Toronto does not have a lifeguard on duty. Children must be accompanied by an adult at all times.

Question 57

Q: Is there a pool for adults only at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: No, there is not an adults‑only pool at 1 Hotel Toronto in Toronto, Ontario. There is one rooftop pool that is accessible to registered hotel guests and residents.

Question 58

Q: What are the operating hours for the pool at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: The rooftop pool is open seasonally. From May - September, the pool can be enjoyed from Sunrise to Sunset.

Question 59

Q: What is the maximum pool depth at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: 1 Hotel Toronto's Rooftop Pool has a maximum depth of 4 feet. Approximately 1.2 meters.

Question 60

Q: Are elliptical machines available at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, the 1 Hotel Toronto Field House gym is equipped with 1 PRECOR Elliptical

Question 61

Q: Are fitness classes offered at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, 1 Hotel Toronto offers group fitness and wellness classes for guests. Personal training and private group classes are also available by request. Contact the hotel for the current schedule and availability.

Question 62

Q: Are personal trainers available at the fitness center in 1 Hotel Toronto, Toronto, Ontario?

Answer

A: Yes, registered guests at 1 Hotel Toronto can book one-on-one personal training sessions, with options including strength and conditioning, HIIT, and boxing. Book your personal training session or private group classes by emailing [email protected].

Question 63

Q: Are there free weights at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, 1 Hotel Toronto offers a fitness center called The Field House, which is fully equipped with state-of-the-art weight training equipment, including free weights.

Question 64

Q: Are there weight machines at 1 Hotel Toronto in Toronto, Ontario?

Answer

A: Yes, 1 Hotel Toronto has weight training equipment available in their Field House gym.

Answer 65

A: Yes, 1 Hotel Toronto has cardiovascular equipment available in their Field House gym.

Answer 66

A: Yes, the Field House Gym offers 2 Pelaton Bikes and 1 Air Bike.

Answer 67

A: Yes, 1 Hotel Toronto has a fitness center called The Field House. It is equipped with state-of-the-art weight training and cardio equipment, as well as steam rooms. The gym is open 24 hours daily. Additionally, personal training sessions and private group fitness classes are available by booking via email.

Answer 68

A: The Field House fitness center at 1 Hotel Toronto offers state-of-the-art weight training and cardio equipment, steam rooms, and is open 24 hours daily. While the hotel provides filtered water taps in guest rooms, there is no specific mention of complimentary towels or water being provided in the fitness center.

Answer 69

A: Yes, the Field House Gym at 1 Hotel Toronto is equipped 4 Woodway Treadmills.

Answer 70

A: Equipment in the Field House is regularly maintained for guests to enjoy. Equipment was installed in 2021.

Answer 71

A: Yes, 1 Hotel Toronto offers a fully equipped fitness center called The Field House, which includes state-of-the-art weight training and cardio equipment, as well as steam rooms. The gym is open 24 hours daily. Additionally, personal training sessions and private group fitness classes are available by booking in advance.

Answer 72

A: The fitness center at 1 Hotel Toronto, called the Field House is accessible to all guests. Open 24 hours daily, it is a fully equipped, state-of-the-art facility. Guests can also arrange personal training sessions or take part in group fitness classes complimentary for hotel guests.

Answer 73

A: The fitness centre at 1 Hotel Toronto known as The Field House is equipped with advanced weight training and cardio equipment and steam rooms. Complimentary group fitness classes take place throughout the week and personal training sessions as can also be arranged for an additional fee. The Field House is open 24 hours daily, providing a comprehensive and accessible fitness experience.

Answer 74

A: There is no extra fee to use the Field House Gym at 1 Hotel Toronto. The amenity fee covers access to services such as the gym, and complimentary weekly group fitness classes and personal training sessions are available by booking.

Answer 75

A: Yes, 1 Hotel Toronto has strength training equipment available in their Field House gym, which is equipped with state-of-the-art weight training and cardio equipment.

Answer 76

A: The fitness center at 1 Hotel Toronto operates 24 hours daily.

Answer 77

A: The Field House Gym features the following equipment:4 x Woodway treadmills 1x Woodway Curve 1x PRECOR Elliptical 2x Pelaton Bike 1x Air Bike 2x Rower Machines 1x StairMaster Stepmill 1x Half Rack 1x Leg Press Machine 1x Hoist Functional Trainer 1x Punching Bag 1x Wood Roller Therapy Drum 2 x Theragun Dumbbells Kettle bells TRX

Answer 78

A: The fitness center at 1 Hotel Toronto is called The Field House Gym. It's open 24 hours a day and located on the hotel's Lower Level.

Answer 79

A: Field House, the fitness center at 1 Hotel Toronto is located on the hotel's lower level.

Answer 80

A: Yes, extra blankets and pillows are available upon request.

Answer 81

A: Laundry & dry-cleaning services are available upon request. The front desk team can provide a full menu featuring pricing.

Answer 82

A: No, while there are not self service facilities, guests can access laundry and dry cleaning services. Prices vary and are based on items submitted and turn around times.

Answer 83

A: Yes, you can request dry cleaning services at 1 Hotel Toronto in Toronto, Ontario. Dry cleaning is available for an additional charge.

Answer 84

A: Rooms are equipped with a cloth laundry bag for guests who wish to have their items pressed or laundered.

Answer 85

A: Guests can request Laundry pickup by texting 647-905-5453 or through the 1 Hotels mobile app under Service Requests.. The hotel staff will assist you with laundry service arrangements during your stay.

Answer 86

A: Housekeeping service at 1 Hotel Toronto happens daily, as well as a daily turndown service in the evening. To request or refuse housekeeping service, guests can use our privacy rock provided in the room and place outside of their door to notify housekeeping.

Answer 87

A: Overnight laundry services are available. Items must be submitted by 9pm. Additional fees apply.

Answer 88

A: Yes, there is a fee for laundry services at 1 Hotel Toronto in Toronto, Ontario. Pricing is based on clothing item, type of cleaning (laundry/pressed) and service type (regular, express or overnight). Guests can request pickup by texting 647-905-5453 or through the 1 Hotels mobile app under Service Requests.

Answer 89

A: Yes, 1 Hotel Toronto offers a nightly turndown service upon request. Linens are changed every third day or when requested, and towels are not changed if they are hanging up, following their sustainable practices.

Answer 90

A: Housekeeping services use EnozoPro water-based, chemical free cleaning solution, which turns normal top water into aqueous ozone sanitizer. Often times we get guests requesting no cleaning chemicals to be used in their rooms. With EnozoPro we confidently inform the guest we don't use chemicals and still destroy 99.9% of bacteria when cleaning spaces. Additionally, the hotel offers contactless guest services like mobile keys, television controls, menu ordering and payment, service requests, concierge support, front desk text messaging, and contactless check-out to further promote safety and comfort.c

Answer 91

A: 1 Hotel Toronto offers regular, express, and overnight laundry services. Turnaround times depend on the service selected and pickup time. Express and overnight services carry additional fees. Contact the front desk to confirm pickup and return times.

Answer 92

A: 1 Hotel Toronto offers laundry services including daily housekeeping, ironing service (with an additional charge), dry cleaning (with an additional charge), and laundry service (with an additional charge).

Answer 93

A: Yes, the meeting facilities at 1 Hotel Toronto are available for booking by non-guests. The hotel offers various event spaces, including their lower level ballrooms and restaurant venues, that can be reserved for meetings, weddings, private dining, and other events. These spaces accommodate different group sizes and seating arrangements, and catering services are also available to support events.

Answer 94

A: Yes, you can arrange for additional meeting supplies or equipment at 1 Hotel Toronto. The hotel offers meeting spaces with various seating capacities and provides catering and wellness enhancements to support your event. For specific needs regarding supplies or equipment, it is best to contact the hotel's event or meeting team directly to discuss and coordinate the required arrangements. Additional fees will apply.

Answer 95

A: Yes, you can book meeting rooms at 1 Hotel Toronto for a half-day event. The hotel offers various meeting spaces with different capacities and configurations suitable for events, including half-day meetings.

Answer 96

A: Yes, 1 Hotel Toronto in Toronto, Ontario offers meeting facilities for events. The hotel features various event spaces including the Maple and Chestnut Ballroom. Birch House, Casa Madera Private Dining Room, and Harriet's Rooftop, each with different capacities suitable for banquets, receptions, theatre-style seating, classrooms, U-shape, and boardroom setups. The hotel also provides in house catering services with seasonal menus made from fresh, local ingredients to complement meetings and events

Answer 97

A: Yes, 1 Hotel Toronto in Toronto, Ontario provides catering services for meetings and events. Their culinary and beverage menus are designed for the season and tailored to each event, featuring fresh, local ingredients to offer dishes that are both delicious and healthy. The Hotel's Catering Sales team can provide pricing and estimates.

Answer 98

A: 1 Hotel Toronto features two meeting rooms on its lower level totaling 11,000 sq feet. The hotel's four unique restaurant venues are also bookable for private events.

Answer 99

A: Yes, 1 Hotel Toronto's sales and catering team can assist with planning meetings and events, including curating wellness enhancements and catering options tailored to your needs. Extensive event planning requirements for weddings and other special social events would need to be outsourced by the client for an additional cost.

Answer 100

A: The largest meeting facility at 1 Hotel Toronto is Casa Madera, which has a maximum capacity of 250 guests.

Answer 101

A: The largest meeting space available at 1 Hotel Toronto is Casa Madera, which offers 3,348 square feet.

Answer 102

A: 1 Hotel Toronto's stunning design offers versatile settings for all types of events, meetings and celebrations. With both indoor and outdoor venues, the hotel boasts over 11,000 square feet of functional event space that can accommodate parties of any size.

Answer 103

A: 1 Hotel Toronto offers a variety of meeting and event spaces including: - Maple Ballroom (2,976 sq ft, 60'x50') - Chestnut Room (1,032 sq ft, 43'x24') - Birch House (2,000 sq ft) - Casa Madera Private Dining Room (498 sq ft, 13'x31') - Harriet's Rooftop (1,064 sq ft, 18'x56') These spaces accommodate different seating arrangements such as banquet, reception, theatre, classroom, U-shape, and boardroom styles, with capacities ranging from intimate private dining rooms to large ballrooms and rooftop venues.

Answer 104

A: Wall charts are available to rent through our AV provider, Encore.

Answer 105

A: No, you cannot make a reservation without a credit card at 1 Hotel Toronto. A major credit card is required to guarantee the room when booking. Cash is not accepted for reservations.

Answer 106

A: Yes, you can pay the deposit with a credit card at 1 Hotel Toronto. The hotel requires a $150 per night deposit upon arrival, which can be made using all major credit cards.

Answer 107

A: There no extra charge for children to stay at 1 Hotel Toronto.

Answer 108

A: No, 1 Hotel Toronto does not accept credit card authorization forms, however the hotel can send a credit card authorization link direct to the guest or third party paying. Please speak to the Hotel

Answer 109

A: To modify or cancel your reservation at 1 Hotel Toronto, you should contact the hotel directly by emailing [email protected] or calling +1 416 640 7778. For cancellations, if you have booked a Pay Now rate, it is non-refundable. For Pay Later rates, a one-night deposit is required. You must notify the hotel at least 24 hours before arrival for guestrooms, 72 hours before arrival for suites and connecting rooms, and seven days before arrival for Cedar House, Willow House, and Birch House to avoid a penalty of one night's stay plus tax. Special event periods may have stricter policies, such as non-refundable deposits or pre-paid stays. If a guest fails to check in without canceling, one night's stay plus tax will be charged to the credit card on file.

Answer 110

A: Yes, a credit card is required to guarantee your room at 1 Hotel Toronto.

Answer 111

A: Complimentary amenities available at 1 Hotel Toronto include free Wi-Fi, bicycle rentals, 24/7 fitness center access, filtered water taps in rooms / in-room filtered water. Guests can also take part in complimentary mindful movement classes that take place each week.

Answer 112

A: 1 Hotel Toronto holds lost and found items for 30 calendar days. Medications, alcohol, wine, cigarettes, food and other perishable items are not stored and are disposed of upon collection. Guests may arrange to have lost items shipped at their own expense. Alternatively, a friend or family member may retrieve an item on their behalf, provided the guest emails the hotel in advance with the authorized person's name. Matching identification must be presented before the item is released.

Answer 113

A: The cancellation policy at 1 Hotel Toronto is as follows: - For Pay Now rates, reservations are non-refundable and fully pre-paid. No refunds are given even with 24 hours' or more notice of cancellation. - For Pay Later rates, a one-night deposit is required at booking for all suite categories. Cancellation notice requirements vary by room type: 24 hours' notice for guestrooms, 72 hours' notice for suites and connecting rooms, and seven days' notice for Cedar House, Willow House, and Birch House. Failure to provide the required notice will result in a penalty of one night's stay plus tax. - Reservations during special Toronto event periods, such as Film Festival Season (September 9 to 16, 2026), are pre-paid and non-refundable. - For stays during Soccer Games at Toronto Stadium (June 12 to July 2, 2026), a non-refundable deposit of one night's room and tax is required 90 days prior to arrival unless booked on a Pay Now rate. - No-shows will be charged one night's stay plus tax to the credit card on file.

Answer 114

A: To book a room at 1 Hotel Toronto, a credit card is required to guarantee the room, and a deposit of $150.00 per night is required on arrival. For Pay Later reservations, a one-night deposit is taken at the time of booking for all suite categories. Additionally, special event stays may require non-refundable deposits as specified.

Answer 115

A: At 1 Hotel Toronto, a deposit of $150 per night is required upon arrival to cover incidental charges. This amount is authorized on your credit or debit card and will be held during your stay. If no incidentals are incurred, the hold will be released between 2 to 5 business days after check-out, depending on your bank provider.

Answer 116

A: All guestrooms at 1 Hotel Toronto are non-smoking. Smoking is not allowed in the rooms or anywhere on the property. If a guest smokes in their room, they will face a fine and removal from the premises.

Answer 117

A: Yes, connecting rooms are available at 1 Hotel Toronto. They offer two connecting room options: the Connecting Studio Suite with Skyline King and the Birch House Two Bedroom Suite. These suites provide ample space and are ideal for families or groups.

Answer 118

A: No, smoking rooms are not available at 1 Hotel Toronto. Smoking is not allowed in any rooms or anywhere on the property.

Answer 119

A: Yes, 1 Hotel Toronto features outdoor spaces that operate during the summer months including a rooftop pool deck that offers views of the Toronto skyline. Steps away from the hotel entrance is the on-site garden that grows fresh herbs, fruits, lettuces, edible flowers, peppers, onions, beans, and specially hybridized pollinator perennials and shrubs. It's also a beautiful event venue to be enjoyed during the summer months.

Answer 120

A: Yes, select rooms at 1 Hotel Toronto feature a balcony or patio. For example, the City King Balcony room includes a beautiful balcony with views of the Toronto skyline. Additionally, there are well-furnished patios available in certain accommodations.

Answer 121

A: The 1 Hotel Toronto building has 16 floors total. 10 floors are dedicated guest rooms floors.

Answer 122

A: 1 Hotel Toronto features 112 guest rooms.

Answer 123

A: 1 Hotel Toronto features 5 Suite categories which range in size and layout. In total there are 21 individual suites.

Answer 124

A: There is no charge for extra persons in the room. King Bed Rooms have a maximum capacity of 2 guests. 2 Queen Bed Rooms have a maximum capacity of 4 guests.

Answer 125

A: Guest room occupancy for rooms featuring 1 King Bed, the max occupancy is 2 adults. For our rooms with Two queen beds the max occupancy is 4 adults

Answer 126

A: Yes, 1 Hotel Toronto has on-site bars for guests to choose from. Flora Lounge the hotel's nature inspired lobby lounge provides a calming space to unwind. Harriet’s Rooftop pairs cocktails with impressive views of the Toronto skyline. Casa Madera also boasts an extensive cocktail program.

Answer 127

A: 1 Kitchen restaurant offers brunch daily starting at 7am. For guests with little time to spare in the morning, Grab & Go options are available as of 7am as well. 1 Kitchen features a wide selection of cocktails and mocktails for guests to enjoy.

Answer 128

A: Yes, the bars at 1 Hotel Toronto, including Flora Lounge, Harriet’s Rooftop, and Casa Madera, are available during dinner hours. In-room dining is also available daily from 7am to 11pm. Dinner service at 1 Kitchen Toronto runs from 5pm to 9pm Sunday through Thursday and until 10pm on Friday and Saturday, which aligns with bar availability during dinner time.

Answer 129

A: 1 Kitchen, 1 Hotel Toronto's all day dining destination serves a farm to table brunch menu which is perfectly suited for lunch any day of the week.

Answer 130

A: Yes, 1 Hotel Toronto is LEED Gold certified, which is a globally recognized sustainable certification program. It's the only hotel in Ontario with this designation.

Answer 131

A: Yes, to ensure the safety and security of all guests and patrons, there are security cameras located in public spaces in 1 Hotel Toronto.

Answer 132

A: Yes, 1 Hotel Toronto guests need a room key to access their guest room floor, and other amenities including The Field House Gym and the rooftop pool.

Answer 133

A: Yes, 1 Hotel Toronto guests can find more information about the Hotel's emergency protocols by reviewing the signage posted on the inside of each guest room door.

Answer 134

A: Yes as the Rooftop Pool and Field House gym are accessible to Hotel Guests and Residents only, a key is required for entry.

Answer 135

A: 1 Hotel Toronto front offer has 24 hour staff on duty. Security is present during peak hours.

Answer 136

A: At 1 Hotel Toronto, guests are required to provide a valid government or state-issued photo ID at check-in for security purposes. Packages delivered to the hotel for guests that have not been flagged in advance will not be accepted to ensure the safety and security of all guests. Filming on property in public spaces with out hotel management approval is also prohibited to ensure the privacy of all guests and visitors.

Answer 137

A: The main phone area code for the City of Toronto and 1 Hotel Toronto's direct line is 416.

Answer 138

A: 1 Hotel Toronto does not offer free local transportation via car. However, the concierge team can assist with taxis bookings or car service. Complimentary bike rentals are available for guests.

Answer 139

A: Yes, there is public transportation near 1 Hotel Toronto. The closest public transportation options are the TTC Streetcar on Bathurst Street and King Street West. The closest subway stations are St. Andrew on the University Line and Bathurst on the Bloor Line.

Answer 140

A: Yes, the 1 Kitchen menu is available to order through In Room Dining daily from 7am - 11pm.

Answer 141

A: Yes, you can order from the on-site restaurant through room service at 1 Hotel Toronto. In-room dining is available daily from 7am to 11pm.

Answer 142

A: Yes, you can request delivery of breakfast items through room service at 1 Hotel Toronto. In-room dining is available daily from 7am to 11pm, offering seasonal, locally fresh items delivered to your door for maximum relaxation.

Answer 143

A: Yes, special dietary options can be requested through in room dining at 1 Hotel Toronto. In room dining is available daily from 7am - 11pm.

Answer 144

A: Yes, breakfast is available for purchase at 1 Kitchen, with Grab & Go options also available.

Answer 145

A: Yes, guests can order room service from 1 Kitchen via the 1 Hotels app. In Room Dining is available daily from 7am - 11pm.

Answer 146

A: Yes, 1 Hotel Toronto offers in room dining daily from 7am - 11pm. Guests can order via telephone or through the 1 Hotels app.

Answer 147

A: No there is not. In Room Dining is available for guests to enjoy daily from 7am - 11pm.

Answer 148

A: Yes, there is an additional fee for room service orders. Guests can order daily from 7am - 11pm.

Answer 149

A: Room service at 1 Hotel Toronto is available daily from 7am to 11pm. Guests can order via telephone or through the 1 Hotels App.

Answer 150

A: 1 Hotel Toronto offers seasonal, farm-fresh dishes and a selection of beverages through in-room dining. Guests can view the current menu and order through the 1 Hotels app or their in-room phone.

Answer 151

A: Yes, TVs are available in the rooms at 1 Hotel Toronto. Each room features a 55"+ HDTV.

Answer 152

A: Lower Level Ball Rooms at 1 Hotel Toronto - Maple and Chestnut feature projectors and screens. 1 Hotel Toronto's in-house audio/visual provider, Encore, maintains a full-time staff as well audio/visual equipment on site. Event and meeting clients agrees to utilize Hotel’s in-house provider for its audio-visual needs. Appropriate charges will apply.

Answer 153

A: 1 Hotel Toronto's in-house audio/visual provider, Encore, maintains a full-time staff as well audio/visual equipment on site. Event and meeting clients agrees to utilize Hotel’s in-house provider for its audio-visual needs. Appropriate charges will apply.

Answer 154

A: 1 Hotel Toronto's in-house audio/visual provider, Encore, maintains a full-time staff as well audio/visual equipment on site. Event and meeting clients agrees to utilize Hotel’s in-house provider for its audio-visual needs. Appropriate charges will apply.

Answer 155

A: Yes, audio visual equipment can be rented through 1 Hotel Toronto's in-house audio/visual provider, Encore, who maintains a full-time staff as well audio/visual equipment on site. Event and meeting clients agrees to utilize Hotel’s in-house provider for its audio-visual needs. Appropriate charges will apply.

Answer 156

A: 1 Hotel Toronto's in-house audio/visual provider, Encore, maintains a full-time staff as well audio/visual equipment on site. Event and meeting clients agrees to utilize Hotel’s in-house provider for its audio-visual needs. Appropriate charges will apply.

Answer 157

A: Yes, 1 Hotel Toronto's AV partner can provide videoconferencing support. Fees apply.

Answer 158

A: Yes, digital check in is available through the 1 Hotels App.

Answer 159

A: Yes, guests can digitally check in to multiple rooms as long as all the information is the same at the time of booking the reservation. Digital check in is done through the 1 Hotels mobile app.

Answer 160

A: Yes, early check-in and late check-out can be requested at 1 Hotel Toronto, subject to availability. Additional charges may apply. Please contact the front desk in advance to discuss your request.

Answer 161

A: Yes, you can use your mobile phone for digital check-in at 1 Hotel Toronto. The 1 Hotels mobile app is available for download on the App Store and Google Play Store, which facilitates managing your stay, including check-in.

Answer 162

A: Yes for 1 Hotels Mission Members who Downlod the 1 Hotels app.

Answer 163

A: No, the 1 Hotels app is not required for check-in at 1 Hotel Toronto. Guests can check in at the front desk by presenting photo identification and a credit card.

Answer 164

A: Guests can complete digital check-in through the 1 Hotels app available for download on the App Store and Google Play before arrival. Enter your reservation details and follow the prompts to provide the required information.

Answer 165

A: 1 Hotel Toronto does not feature a check in kiosk. Upon arrival guests will be greeted and taken care of by the hotel's front desk team.

Answer 166

A: Direct billing can be arranged through the 1 Hotel Toronto Sales team.

Answer 167

A: Yes, express check in is available through our 1 Hotel App To use a digital key at 1 Hotel Toronto, you can access it through the 1 Hotels mobile app, which is available for download on the App Store and Google Play. After booking your stay, log in to your account in the app to receive and use your digital key for convenient contactless access to your room.

Answer 168

A: Yes, express check-out is available at 1 Hotel Toronto in Toronto, Ontario.

Answer 169

A: Yes, digital keys can be created through our 1 Hotel app. To use a digital key at 1 Hotel Toronto, you can access it through the 1 Hotels mobile app, which is available for download on the App Store and Google Play. After booking your stay, log in to your account in the app to receive and use your digital key for convenient contactless access to your room.

Answer 170

A: For digital check-in at 1 Hotel Toronto, you need to provide a valid government or state-issued photo ID and a major credit card to guarantee your reservation. Additionally, to cover incidentals, a hold of $150 per day will be placed on your credit card.

Answer 171

A: The charge for an early departure is one night room and taxes.

Answer 172

A: 19 is the minimum age required for check-in at 1 Hotel Toronto in Toronto, Ontario.

Answer 173

A: Yes, a valid government-issued photo ID is required at check-in.

Answer 174

A: The standard check-in time at 1 Hotel Toronto is 4:00 PM. There is no specific mention of a separate digital check-in time, so digital check-in would align with the general check-in time of 4:00 PM. Early check in requests are handled on a case by case basis. Our front office team does their best to accomodate.

Answer 175

A: Check-in at 1 Hotel Toronto starts at 4:00 PM.

Answer 176

A: Check-out at 1 Hotel Toronto is by 12:00 PM (noon).

Answer 177

A: If you have issues with digital check-in at 1 Hotel Toronto, you can contact the hotel directly at +1 416 640 7778 or reach the reservations team at +1 833 624 0111. You may also email [email protected] for assistance.

Answer 178

A: 1 Hotel Toronto in Toronto, Ontario is located in the Northern Hemisphere.

Answer 179

A: The latitude of 1 Hotel Toronto in Toronto, Ontario is approximately 43.64322084193179,

Answer 180

A: The longitude of 1 Hotel Toronto in Toronto, Ontario is approximately -79.40159694501384

Answer 181

A: Yes, rooms at 1 Hotel Toronto in Toronto, Ontario provide blackout curtains to block out light.

Answer 182

A: Yes pay per view movies are available in room. Rates do apply and vary by film.

Answer 183

A: Guest rooms at 1 Hotel Toronto feature 55-inch or larger HDTVs with casting capabilities, allowing guests to stream content from compatible personal devices.

Answer 184

A: Yes , USB charging ports are located n the Guest bedrooms by bedside table.

Answer 185

A: Yes, you can control the temperature in your room at 1 Hotel Toronto, as all guest rooms and public spaces have central air conditioning and heating. In an effort to converse energy, in-room Honeywell Inncom Thermostats control airflow based on occupancy. The thermostats are integrated with Salto and HMS to operate based on light, occupancy, and other ambient conditions.

Answer 186

A: Select room types will come with seating area that features a chair or a sofa.

Answer 187

A: Yes, all guest rooms at 1 Hotel Toronto have central air conditioning.

Answer 188

A: 1 Hotel Toronto guest rooms do not feature AM/FM clock radio as an amenity. Wake up calls can be arranged with the front desk.

Answer 189

A: No, guest rooms at 1 Hotel Toronto do not have ceiling fans.

Answer 190

A: Yes, Chromecast is available at the 1 Hotel Toronto in Toronto, Ontario

Answer 191

A: Yes, guests can explore a specially curated mini bar menu with pricing. Enjoy a mix of local and sustainably-sourced snacks, beverages and goods in the comfort of your guest room.

Answer 192

A: 1 Hotel Toronto's Birch House Suite is outfitted with a wet bar.

Answer 193

A: Yes, 1 Hotel Toronto offers the ability to cast from your device to the TV in the rooms, which allows access to streaming services.

Answer 194

A: Each guest room at 1 Hotel Toronto is equipped with a Nespresso machine, allowing guests to enjoy premium coffee with ease. Coffee pods are collected and recycled, ensuring that aluminum and coffee grounds are repurposed responsibly.

Answer 195

A: In an effort to reduce single use plastics, each guest room faucet is equipped with a water filtration system to provide our guests with high-quality filtered drinking water. That said, if a 1 Hotel Toronto guest requests a bottle of water, they are provided with Pathwater which provides guests with a 100% refillable and recyclable aluminum bottle, offering a coupled solution of electrolyte-enhanced still, alkaline, and sparkling water in bottles that promote a circular economy.

Answer 196

A: Yes, 1 Hotel Toronto offers rooms with outdoor spaces. The Willow House and City King Balcony rooms have balconies overlooking the city, and the King room features a semi-private terrace on the third floor.

Answer 197

A: Yes, 1 Hotel Toronto provides in-room safes. The safes have interior measurements of 14 inches by 15 inches.

Answer 198

A: Guests looking for instant hot water can request a kettle be placed in their room.

Answer 199

A: No, a washer/dryer is not available in guest rooms at 1 Hotel Toronto. Laundry services are available and prices varies based on items submitted and turn around time required.

Answer 200

A: Yes, guests can control the temperature to suit their preference and ensure their comfortable throughout their stay.

Answer 201

A: 1 Hotel Toronto's Birch House Suite features a fireplace in the living room area.

Answer 202

A: For an additional fee, 1 Hotel Toronto can suggest event planning services to client hosting special events in their ballrooms and restaurant venues.

Answer 203

A: Yes, 1 Hotel Toronto is deeply committed to sustainability. The hotel is LEED Gold certified and utilizes energy-efficient heating and cooling systems. The design incorporates reclaimed timber, native plants (over 3,300 throughout the property), driftwood, local marble, and furniture crafted from fallen trees by local artisans. The hotel features an efficient water irrigation system, low-flow fixtures in guest rooms, water filtration systems in every faucet, and uses in-room cups and carafes made from recycled wine bottles to avoid single-use plastics. 1 Hotel Toronto does not use single-use plastics. The hotel sources ingredients ethically, locally, and sustainably from Ontario farms. An on-site organic Garden Pavilion supplies fresh herbs, fruits, and vegetables to restaurants and includes a "Bee Hotel" for pollinators. Rooms feature locally sourced, sustainable bed linens, non-toxic organic mattresses, and water-conserving shower timers.

Answer 204

A: Yes, 1 Hotel Toronto is LEED Gold certified and uses energy-efficient heating and cooling, smart thermostats, and occupancy sensors. Its sustainability initiatives also include a True Zero Waste program developed with Foodprint Group and on-site composting.

Answer 205

A: The 1 Hotel Toronto can accommodate a total of 1072 guests in its banquet areas across all available spaces.

Answer 206

A: The total number of guests that can be accommodated in reception areas at 1 Hotel Toronto across various event spaces is as follows: - Maple Ballroom: up to 200 guests - Silver Maple: up to 100 guests - Red Maple: up to 100 guests - Chestnut Ballroom: up to 85 guests - Flora Lounge: up to 120 guests - 1 Kitchen: up to 100 guests - Garden Pavilion: up to 60 guests - Harriet's Rooftop: up to 200 guests - Casa Madera: up to 250 guests Adding these maximum reception capacities together gives a total of 1,651 guests.

Answer 207

A: 1 Hotel Toronto offers a variety of event spaces that can accommodate a total of 1,495 guests across all venues.

Answer 208

A: Yes, guests can arrange shipping and courier requests with the hotel's front desk team. Additional charges will apply based on requirements.

Answer 209

A: No, 1 Hotel Toronto does not have an on-site business center. However, guests can contact the hotel at [email protected] for any business needs.

Answer 210

A: 1 Hotel Toronto offers basic printing services for an additional fee. Guests can request printing support at the front desk. Pricing is 25 cents per black and white page and 50 cents per coloured page.

Answer 211

A: 1 Hotel Toronto does not have a business center for computer services. However, guests can contact the hotel at [email protected] for any business-related needs.

Answer 212

A: Guests with copying service requests can speak to the front desk. These services may incur an additional charge.

Answer 213

A: Yes, 1 Hotel Toronto offers a range of spaces where you can host your one-of-a-kind meeting. The Hotel's catering and sales team offers planning designed to support your meeting's goals, as well as options for fully catered meetings or quick snacks to energize you during breaks.

Answer 214

A: 1 Hotel Toronto guests with specific business needs are asked to speak to the front desk team. Additional charges may apply depending on requirements.

Answer 215

A: Yes, complimentary high-speed Wi-Fi is available throughout the hotel, including the meeting spaces at 1 Hotel Toronto.

Answer 216

A: Printing for business purposes is available by request at 25 cents per page for black and white copy. Colour copy is available for 50 cents per page.

Answer 217

A: There is no business center at 1 Hotel Toronto, so wired Ethernet connectivity in a business center is not available. Corporate clients with specific connectivity requirements for their events can work with their 1 Hotel Toronto events contact to make arrangements for IT support - additional fees will apply.

Answer 218

A: While 1 Hotel Toronto does not have business centre, the front desk team offers 24 hour, ongoing support. Certain business requests like printing needs are subject to fees.

Answer 219

A: While 1 Hotel Toronto does not feature a kids program, 1 Kitchen their all day dining destination offers a menu designed specially for our younger guests.

Answer 220

A: While 1 Hotel Toronto does not offer a kids program, our concierge team can recommend a selection of family friendly experiences in Toronto that can be enjoyed by all members of the family.

Answer 221

A: While 1 Hotel Toronto does not offer a kids club or kids program, their expert concierge team can provide a variety of family-friendly recommendations for guests looking to explore Toronto.

Answer 222

A: 1 Hotel Toronto does not have an on-site kids’ club or dedicated kids’ program.

Answer 223

A: 1 Hotel Toronto does not have a kids club or offer childcare or supervision services. Childcare services can be arranged for guests upon request via the concierge team.

Answer 224

A: While 1 Hotel Toronto does not feature a Seedlings Program, children's welcome amenities, Family-oriented hotel packages and Children's menu at 1 Kitchen accomodate younger guests. The hotel's concierge team can also recommend a range of family-friendly activities to enjoy when visiting Toronto.

Answer 225

A: There is no kids club or kids program available at 1 Hotel Toronto.

Answer 226

A: 1 Hotel Toronto does not have a kids club or a specific kids program with activities. However, they do suggest off-site family-friendly adventures such as Haute Goat farm, which offers experiences like interacting with Nigerian Dwarf Goats, Huacaya Alpacas, and other animals, as well as yoga in the pen and snuggling with goats and alpacas.

Answer 227

A: There is no kids program at 1 Hotel Toronto. The concierge team can suggest a range of activities for families to consider.

Answer 228

A: While 1 Hotel Toronto does no have a dedicated kids program, there are family friends guest room add ons for younger guests to enjoy.

Answer 229

A: Guests at 1 Hotel Toronto can explore nearby galleries, museums, parks, and neighbourhoods such as Kensington Market. Other options around Toronto include waterfront walks and cycling, kayaking on the Humber River, visiting the Toronto Islands, food tours, and attending live sports or performances. Some activities require tickets or additional fees.

Answer 230

A: A reservation link is not available.

Answer 231

A: You can contact 1 Hotel Toronto by phone at +1 416-640-7778 or email the Front Office team at [email protected].

Answer 232

A: Yes, 1 Hotel Toronto in Toronto, Ontario has been open since August 2021. It is the only 1 Hotels property in Canada.

Answer 233

A: The 1 Hotel Toronto in Toronto, Ontario, is best classified as a conversion or adaptive re-use project.

Answer 234

A: You can reach the front office team at 1 Hotel Toronto by calling 416-640-7778.

Answer 235

A: The website URL for 1 Hotel Toronto is: https://www.1hotels.com/toronto

Answer 236

A: 1 Hotel Toronto opened in Toronto, Ontario, in August 2021, with the most supported specific date being August 4, 2021.

Answer 237

A: The building that 1 Hotel Toronto occupies was officially built in 2010.

Answer 238

A: 1 Hotel Toronto's Birch House Suite is outfitted with a full kitchen appliances including a dishwasher.

Answer 239

A: Birch House which features a full kitchen is outfitted with select pots and pans for guest use.

Answer 240

A: No, guest rooms at 1 Hotel Toronto do not have a dedicated pantry area. However, each room includes a minibar featuring a variety of curated snacks and beverages, often with locally sourced items and drinks available for guests to enjoy

Answer 241

A: 1 Hotel Toronto's Birch House Suite, features a full kitchen and has a microwave available. Remaining suites and guest rooms do not have microwaves.

Answer 242

A: The guest rooms at 1 Hotel Toronto do have minibars, which include a mini fridge to store beverages and snacks.

Answer 243

A: No, guest rooms at 1 Hotel Toronto in Toronto do not have a refrigerator with an icemaker.

Answer 244

A: No, guest rooms at 1 Hotel Toronto in Toronto, Ontario do not have a toaster oven.

Answer 245

A: Yes, filtered water is available from all sinks and showers in all guest rooms at 1 Hotel Toronto.

Answer 246

A: Conventional ovens are not a standard amenity in guest rooms at 1 Hotel Toronto. The Birch House Suite features a full kitchen equipped with an oven.

Answer 247

A: Dish cleaning supplies are available in select accommodations at 1 Hotel Toronto that feature kitchenettes or full kitchens. Guests staying in other room categories may contact the hotel to enquire about available supplies.

Answer 248

A: Suites at 1 Hotel Toronto featuring kitchenettes or full kitchens are equipped with dishware and eating utensils. Guests staying in other room categories may request utensils through the hotel.

Answer 249

A: No, guest rooms at 1 Hotel Toronto in Toronto, Ontario do not have toasters.

Answer 250

A: Select guest rooms at 1 Hotel Toronto feature a seating areas for guests to enjoy.

Answer 251

A: Select suites at 1 Hotel Toronto with a kitchen or kitchenette amenities features a full size refrigerator.

Answer 252

A: The Birch House Suite at 1 Hotel Toronto features a kitchen with a stove.

Answer 253

A: Dishware is available in select guest rooms with kitchenettes and full kitchen. When required, guest can also request for dishware to be delivered to their room.

Answer 254

A: At 1 Hotel Toronto, preferred room rates are available for groups of 8 or more. The Hotel's expert sales team handles these requests.

Answer 255

A: Walk in reservations at 1 Hotel Toronto requires a major credit card when booking. Guests are also required to provide a valid government or state-issued photo ID at check-in.

Answer 256

A: No, 1 Hotel Toronto does not have a walk-in policy for making phone calls. All guest rooms are equipped with phones.

Answer 257

A: Yes, 1 Hotel Toronto’s concierge team can arrange chauffeur transportation, including airport transfers. Additional charges apply. Contact [email protected] for arrangements and current pricing.

Answer 258

A: The following guest rooms and suites at 1 Hotel Toronto have double vanities. Birch House, Willow House, Cedar House, Skyline 1 bedroom flat, and Studio Suites with Soaker Tub.

Answer 259

A: Yes, hair dryers are available at 1 Hotel Toronto. The hotel provides Dyson Hair Dryers in their rooms.

Answer 260

A: Yes, depending on the room type booked, select suites will include a soaker bathtub.

Answer 261

A: There are no whirlpools at 1 Hotel Toronto. Select suites feature soaking tubs in their bathroom.

Answer 262

A: No there are not Hinoki tubs at 1 Hotel Toronto. Select guest rooms feature a soaking tub.

Answer 263

A: Guest room bathtubs at 1 Hotel Toronto do not feature spray jets. They are soaking tubs and each room is appointed with complimentary bath salts for guests to enjoy.

Answer 264

A: Yes, 1 Hotel Toronto offers suites that feature comfortable soaking tubs, including the Studio Suite with a soaker tub and separate rain shower. These tubs provide a spacious and relaxing bathing experience.

Answer 265

A: Select guest rooms at 1 Hotel Toronto feature bathrooms outfitted with rain showers. The hotel does not have any rooms with only bathtubs.

Answer 266

A: Yes, our suites which feature a soaker tub have separate showers in the bathroom as well.

Answer 267

A: 1 Hotel Toronto's largest suite Birch House features a walk in closet with shelving and hanging racks. Hangers in all guest room closets are made from 100% post-consumer recycled paper: 70% post-consumer product and 30% post-industrial product utilizing starch adhesive and soy-based ink — and avoiding chlorine, formaldehyde, heavy metals, and off-gasses.

Answer 268

A: Yes, 1 Hotel Toronto offers shower-only bathrooms, specifically with rain showers.

Answer 269

A: Yes, 1 Hotel Toronto provides cozy slippers for guests in all rooms.

Answer 270

A: Yes, scales are available for guest use upon request.

Answer 271

A: Each guest room is appointed with one closet featuring shelving, hanging racks and hangers made from recycled materials. 10th floor suites Willow and Cedar have a coat closet as well as additional closet space in the bedroom. While Birch House, the largest suite on property features a walk-in closet.

Answer 272

A: Yes, each room at 1 Hotel Toronto provides guests with natural cotton robes and cozy slippers to enjoy during their stay.

Answer 273

A: Laundry and dry cleaning services are available to guests upon request. 1 Hotel Toronto's front desk team can provide more information on service timing and pricing per item.

Answer 274

A: Yes, all guest rooms come with an ironing board and iron. They are located in the closet.

Answer 275

A: No, guest room bathrooms do not have a bidet.

Answer 276

A: 1 Hotel Toronto laundry, dry-cleaning and pressing bags are 100% natural muslin eco-bags, and they’re recycled after every guest’s use.

Answer 277

A: Yes, the rooms at 1 Hotel Toronto feature backlit vanity mirrors, which serve as lighted makeup mirrors.

Answer 278

A: There are no telephones in non accessible guest room bathrooms.

Answer 279

A: Yes, all guest rooms at 1 Hotel Toronto have bathrooms that are private and separated from the rest of the room by a door.

Answer 280

A: Yes, all guest rooms feature separate closet for guest storage.

Answer 281

A: No, a whirlpool is not available in the guest rooms at 1 Hotel Toronto in Toronto, Ontario. Select rooms are outfitted with soaker tubs.

Answer 282

A: 1 Hotels Signature bath amenities, a product of our conscious collaboration with Bamford. Each product is made with the highest quality organic ingredients and infused with the brand’s signature blend of geranium, lavender, peppermint, and tonka to cleanse and refresh both body and mind. Shower caps, cotton swabs, and cotton rounds contain useful and mindful messages on the packaging. Each guest bathroom also features cozy cotton robes, cotton slippers, and a Dyson hair dryer.

Answer 283

A: Every room at 1 Hotel Toronto features custom 1 Hotels Signature bath amenities, a product of our conscious collaboration with Bamford. Each product is made with the highest quality organic ingredients and infused with the brand’s signature blend of geranium, lavender, peppermint, and tonka to cleanse and refresh both body and mind.

Answer 284

A: Yes, 1 Kitchen, 1 Hotel Toronto's all-day dining restaurant features signature dishes like a Local Charcuterie Board and The Earth Bowl. Casa Madera which is also located in 1 Hotel Toronto is know for its Truffle Risotto, Polpo and authentic tacos.

Answer 285

A: Daily Brunch at 1 Kitchen Toronto, features a variety of fresh dishes with vegetarian, vegan, and gluten-free options available. Some examples include Overnight Oats (gluten-free, vegan), House Maple Roasted Granola (gluten-free, vegetarian), and various salads and bowls that can accommodate dietary preferences. Casa Madera's weekend brunch also features a selection of vegetarian and gluten free options such as Whipped Aubergine, Chia & Cacao Pudin, and Huevos Rancheros.

Answer 286

A: Yes, reservations for 1 Kitchen, Harriet's and Casa Madera can be made online or by speaking to a member of the front desk team. Flora Lounge welcomes walk in guests.

Answer 287

A: Yes, you can get Grab & Go breakfast items at 1 Hotel Toronto's 1 Kitchen daily from 7am to 11am. This allows for a convenient take-away option. However, note that breakfast is not included in the standard room rate unless you book a special offer that includes a food and beverage credit.

Answer 288

A: 1 Hotel Toronto features four dining concepts, each with its distinct culinary offerings and experiences. While each location has its own atmosphere, they all share the same approach to celebrating fresh Ontario-grown ingredients and sustainable practices. Restaurants on property, include 1 Kitchen Toronto, Flora Lounge, Casa Madera Restaurant, and Harriet's Rooftop Restaurant.

Answer 289

A: 1 Hotel Toronto does not offer a continental breakfast. Guests can purchase à la carte breakfast at 1 Kitchen. Select room packages include a food and beverage credit that may be applied towards breakfast, subject to the package terms.

Answer 290

A: No, breakfast is not included in the standard room rate. It is only included with specific breakfast package reservations; otherwise, guests can enjoy brunch daily at 1 Kitchen restaurant, through in-room dining, or via grab-and-go options for an additional cost.

Answer 291

A: No, complimentary breakfast for children is not included in 1 Hotel Toronto’s standard room rate. Breakfast is available for purchase at 1 Kitchen, also with grab-and-go . Select room packages may include a food and beverage credit.

Answer 292

A: Yes, several of 1 Hotel Toronto's restaurant venue's offer outdoor seating. During the summer months, Harriet's Rooftop is an incredibl popular destination with a retractable roof and expansive views of the skyline. 1 Kitchen boasts patio seating on Bathurst Street during the summer months. Casa Madera also uses the Hotel's lush Garden Pavilion as an outdoor dining space during the summer months.

Answer 293

A: Yes, all on-site restaurants at 1 Hotel Toronto including Kitchen, Casa Madera, Harriet's and Flora Lounge offer vegetarian and vegan options.

Answer 294

A: While there is not breakfast buffet meal plan at 1 Hotel Toronto, there are hotel offers available that include a daily hotel credit which can be used towards dining experiences at the Hotel's restaurant venues.

Answer 295

A: While 1 Hotel Toronto does not offer a meal plan, at 1 Kitchen Toronto, daily brunch is available from 7am - 4pm. Guests can enjoy a variety of hot breakfast dishes such as eggs benedict, omelettes, scrambles, French toast, waffles, and more.

Answer 296

A: Breakfast at 1 Kitchen is not included in 1 Hotel Toronto’s standard room rate and is available for purchase. Select room packages include a food and beverage credit that may be used towards breakfast. Please check your booking details for inclusions.

Answer 297

A: While there is no free breakfast available to any specific room type at 1 Hotel Toronto, there are hotel offers that provide a daily hotel credit that can be used towards dining.

Answer 298

A: Breakfast is not included in the standard room rate. However, if you have an offer that includes a food and beverage credit for brunch, it can be redeemed at 1 Kitchen, which is one of our hotel restaurants, or through In-Room Dining.

Answer 299

A: No, breakfast at 1 Kitchen is served à la carte. Grab-and-go breakfast items are also available at 1 Kitchen. Breakfast is available for purchase unless covered by an eligible room package or credit.

Answer 300

A: Yes, all on-site restaurant at 1 Hotel Toronto is open to non-hotel guests. 1 Hotel Toronto offers five dining concepts, each with its distinct culinary offerings and experiences. While each location has its own atmosphere, they all share the same approach to celebrating fresh Ontario-grown ingredients and sustainable practices.

Answer 301

A: 1 Hotel Toronto’s dining hours are: Flora Lounge: Daily, 12pm–12am 1 Kitchen - Grab & Go: Daily, 7–11am - Brunch: Daily, 7am–4pm - Dinner: Sunday–Thursday, 5–9pm; Friday–Saturday, 5–10pm Harriet’s Rooftop - Monday–Tuesday: Closed - Wednesday–Thursday: 5–11pm - Friday–Saturday: 5pm–2am Casa Madera — Dinner - Monday–Tuesday: Closed - Dinner: Wednesday–Thursday, 5–10pm; Friday–Saturday, 5–11pm; Sunday, 5-9pm - Brunch: Saturday-Sunday, 11am -3pm

Answer 302

A: Menu pricing for a cooked-to-order breakfast at 1 Kitchen is approximately CAD 15 to 30 per person.

Answer 303

A: Breakfast is not included in 1 Hotel Toronto’s standard room rate. Select offer may include a daily breakfast credit for use at 1 Kitchen. Please check your booking details for inclusions.

Answer 304

A: 1 Hotel Toronto offers four dining venues: 1 Kitchen serves seasonal farm-to-table cuisine; Flora Lounge offers locally inspired bites and cocktails; Casa Madera features Mexican and Mediterranean flavours; and Harriet’s Rooftop serves Japanese-inspired small plates and cocktails. 1 Kitchen: the Hotel's all day dining venue offers fresh, local, and sustainably sourced farm-to-table cuisine. Flora Lounge: The hotel's nature inspired lobby lounge is the perfect location for coffee, cocktails and bites featuring locally sourced ingredients. Casa Madera: Enjoy chef-driven selections that celebrate the culinary traditions of Mexico and the Mediterranean. Guests can enjoy an immersive dinner service and a vibrant weekend brunch. Harriet's Rooftop: Japanese-inspired small plates and expertly made cocktails.

Answer 305

A: Breakfast is not complimentary unless covered by an eligible booking benefit or package. Brunch at 1 Kitchen is available for purchase daily from 7am–4pm, with paid Grab & Go available daily from 7–11am.

Answer 306

A: While the hotel offers various activities and rentals such as complimentary bike rentals, mini golf is available off-site at an additional charge. The hotel's concierge team could assist with securing golf rentals should it be requested.

Answer 307

A: 1 Hotel Toronto does not have an on-site golf course. The concierge team can recommend local courses for guests to enjoy during their stay.

Answer 308

A: No, 1 Hotel Toronto does not offer a driving range or practice facilities. However our concierge team is able to provide suggestions for guests.

Answer 309

A: No, 1 Hotel Toronto in Toronto, Ontario does not offer golf lessons or clinics. However our concierge team can arrange gold lessons at a public course. The courses recommended depend on what the guest is looking for and how far they are willing to travel. Glen Abby, is a superb course located approximately a one hour drive from the hotel in Oakville, Ontario. Brae Ben Golf Club is a lovely local course located 40 minutes drive from the hotel on Mississauga.

Answer 310

A: 1 Hotel Toronto does not have a golf course. However the concierge team can suggest nearby public courses and set up tee times for guests looking to enjoy a round of golf.

Answer 311

A: 1 Hotel Toronto does not have a traditional outdoor golf course on its property.

Answer 312

A: Yes, electric car charging stations are available on-site at 1 Hotel Toronto.

Answer 313

A: Yes, the EV charges are available 24/7 through the hotel's Valet parking service.

Answer 314

A: Yes they are. EV Chargers are available for guests through the Hotel's Valet parking service.

Answer 315

A: 1 Hotel Toronto offers valet parking for guests at $45 plus HST for up to four hours and $65 plus HST for stays exceeding four hours, with in-and-out privileges. Complimentary parking is not available, so no free parking time limits apply.

Answer 316

A: No advanced reservations for valet parking at 1 Hotel Toronto is not required.

Answer 317

A: No you do not need to reserve a EV charging spot at 1 Hotel Toronto. EV spaces are available through the hotel's valet parkin service.

Answer 318

A: 1 Hotel Toronto does not offer self-parking with a gated entrance. Guests can park in the nearby P2-P3 lot accessed through Stewart Street, but this is not a self-parking facility managed by the hotel. Valet parking is available at the hotel with in-and-out privileges.

Answer 319

A: Yes, 1 Hotel Toronto offers on-site valet parking with in-and-out privileges. Paid public self-parking is also available in the nearby P1–P2 garage, accessible via Stewart Street. Contact the hotel for current rates.

Answer 320

A: As long as the van is under the 6 feet height limit it can access self parking on floors P2/P3.

Answer 321

A: Parking is not included in 1 Hotel Toronto’s standard room rate. Select promotional packages may include complimentary parking for one vehicle. Please check your booking details for inclusions.

Answer 322

A: Guests with motorcycles can self park in the public parking lot on floors P2 and P3. Access to this lot is via Stewart Street, 1 block north of the hotel off Bathurst Street.

Answer 323

A: Yes, in addition to valet parking at 1 Hotel Toronto guests have access to public, self parking on floors P2-P3. Access to these lots is via the Stewart Street entrance 1 block north of the hotel, with a cost of approximately $35-47 plus tax.

Answer 324

A: Guests stayin at 1 Hotel Toronto looking to self park can use the public parking lot accessible via Stewart Street. Located on P2 and P3 guests can access public parking via the hotel elevator. The hotel also provides valet parking with in and out privileges.

Answer 325

A: Yes, 1 Hotel Toronto offers valet parking with in-and-out privileges. Paid public self-parking is available in the nearby P1–P2 garage via Stewart Street. On-site electric vehicle charging is also available. Contact the hotel for current parking rates.

Answer 326

A: Yes, secure, underground parking is available at 1 Hotel Toronto in Toronto, Ontario. The Hotel's valet is located underground and underground public parking can also be accessed via the hotel's elevators.

Answer 327

A: Yes, 1 Hotel Toronto offers valet parking for guests. The valet service is available at a fee of $45 + HST for up to four hours and $65 + HST for four hours or more, with in-and-out privileges.

Answer 328

A: No, parking is not complimentary for guests with electric vehicles at 1 Hotel Toronto. On-site EV charging is available, but parking charges apply unless included in your booked package.

Answer 329

A: 1 Hotel Toronto offers valet parking for guests at a rate of $65 plus taxes per day, with in-and-out privileges. This daily rate accommodates parking for extended periods, effectively providing long-term parking options for guests.

Answer 330

A: No, RV parking is not available at 1 Hotel Toronto in Toronto, Ontario.

Answer 331

A: 1 Hotel Toronto has 4 EV chargers available for guests to use.

Answer 332

A: There are 25 spots available in the 1 Hotel Toronto Valet Parking lot.

Answer 333

A: Parking is not a standard complimentary amenity at 1 Hotel Toronto, including during peak seasons and holidays. Select promotional packages may include parking, subject to the offer’s terms and availability.

Answer 334

A: All vehicles must be under 6 feet for valet parking. Oversized vehicles will be required to self-park offsite. The closest outdoor public parking is located on Niagara street across the street from 1 Hotel Toronto's main entrance.

Answer 335

A: Neither valet nor self-parking is complimentary as a standard amenity at 1 Hotel Toronto. Paid valet parking and nearby public self-parking are available. If your package includes parking, please confirm the included service with the hotel.

Answer 336

A: There is not a charge for EV charging, it is included with the valet charge.

Answer 337

A: Yes, the valet clearance height limit at 1 Hotel Toronto is 6 feet (72 inches).

Answer 338

A: Yes, a paid public parking garage is connected to 1 Hotel Toronto, with self-parking on levels P1–P2. Vehicle access is via Stewart Street, and guests can access the hotel by elevator. Contact the hotel for current rates.

Answer 339

A: Yes, 1 Hotel Toronto offers paid valet parking with in-and-out privileges. Pull up to the hotel’s front entrance at 550 Wellington Street West for assistance. Contact the hotel for current rates.

Answer 340

A: Valet parking is available at a cost of $45 + HST for up to four hours and $65 + HST for four hours or more, with in-and-out privileges. Electric car charging is available for guests via valet parking.

Answer 341

A: Off-site parking is not available. The hotel offers valet parking for $65 per day plus taxes, with in-and-out privileges.

Answer 342

A: Valet service is offered for hotel guests for all vehicles at $45 + HST (up to four hours) & $65 + HST (four hours and over), with in-and-out privileges.

Answer 343

A: 1 Hotel Toronto offers Level 2 AC electric vehicle charging stations with charging speeds ranging from 6 kW to 11.5 kW. Depending on the vehicle and charging conditions, guests can expect approximately 30 to 70 km (20 to 45 miles) of range per hour of charging.

Answer 344

A: 1 Hotel Toronto offers 4 EV charger spaces. 2 Tesla Chargers and 2 Standard EV Chargers

Answer 345

A: Electric vehicle charging stations at 1 Hotel Toronto are located in the hotel's underground parking garage. Guests can arrange access and charging assistance through the hotel's valet team upon arrival.

Answer 346

A: Yes, pets are allowed in all rooms at 1 Hotel Toronto in Toronto, Ontario, as the hotel welcomes cats and dogs up to 50 pounds. However, pets must not be left unattended in the room, and a human companion must be present when hotel team members are in the room.

Answer 347

A: Yes, 1 Hotel Toronto welcomes cats and dogs up to 50 lbs, with one pet permitted per guest room at no extra cost. If you’re travelling with more than one pet, please let us know in advance. Service animals are exempt from weight restrictions.

Answer 348

A: Yes, service animals are allowed at 1 Hotel Toronto. They are welcome and exempt from any fees. Proper documentation is required for service dogs to accompany guests to dining facilities.

Answer 349

A: Yes, pets are welcome at 1 Hotel Toronto if they are dogs or cats up to 50 pounds. Service animals are exempt from this weight restriction.

Answer 350

A: No, pets should never be left unattended in the room at 1 Hotel Toronto. A human companion must be present when hotel team members are in the room, and the hotel recommends against leaving pets alone to ensure their comfort and well-being. If you need to step out, the hotel can assist with recommendations for pet-sitting or dog-walking services.

Answer 351

A: No, 1 Hotel Toronto welcomes one pet up to 50 lbs per guest room at no extra cost. If you’re travelling with more than one pet, please let us know in advance. Charges may apply for damage or additional cleaning.

Answer 352

A: Yes, 1 Hotel Toronto permits one pet per guest room. Guests travelling with more than one pet must contact the hotel in advance to discuss arrangements.

Answer 353

A: Yes, 1 Hotel Toronto provides pet amenities such as beds and bowls to help your pet feel at home during your stay.

Answer 354

A: 1 Hotel Toronto does not require a pet deposit. Guests are responsible for any damage or additional cleaning costs caused by their pets. Contact the hotel for current charges.

Answer 355

A: Yes, 1 Hotel Toronto in Toronto, Ontario is pet-friendly. They welcome dogs and cats up to 50 pounds with no extra fee, allowing up to two pets per stay. The hotel provides a pet concierge service to assist with information about local dog parks, pet shops, grooming salons, and pet sitting or walking services. Pets must be on a leash or in a carrier in public areas, are not allowed in dining areas or the fitness center, and should never be left unattended in the room.

Answer 356

A: While there is no designated pet area on property, 1 Hotel Toronto is steps away from Victoria Memorial Square Park.

Answer 357

A: Yes, there is a pet weight restriction at 1 Hotel Toronto. Dogs and cats up to 50 pounds are welcome. Service animals are exempt from this weight restriction.

Answer 358

A: The pet weight limit at 1 Hotel Toronto is 50 pounds for dogs and cats. Service animals are exempt from this weight restriction.

Answer 359

A: 1 Hotel Toronto welcomes cats and dogs up to 50 lbs, with one pet permitted per guest room at no extra cost. If you’re travelling with more than one pet, please let us know in advance. Service animals are exempt from weight restrictions. Pets must be leashed or in a carrier in public areas and are not permitted in dining areas, the fitness centre, or on the pool deck. Pets cannot be left unattended, and a companion must be present during staff visits to the room. Guests are responsible for damage or additional cleaning, with a CAD $500 cleaning fee if the room is left dirty.

Answer 360

A: There are no tennis courts mentioned as part of the facilities or amenities at 1 Hotel Toronto. However Trinity Bellwoods park is a short walk away and features 8 public courts. Guests would need to bring their own raquets and balls.

Answer 361

A: 1 Hotel Toronto does not feature any tennis courts - however Trinity Bellwoods park, located a short walk from the Hotel features 8 public courts that guests can use. They would have to bring their own raquets and balls.

Answer 362

A: Popular attractions near 1 Hotel Toronto include the CN Tower, Royal Ontario Museum, Art Gallery of Ontario, Trinity Bellwoods Park, Toronto Waterfront, Harbourfront, Exhibition Place, St. Lawrence Market, and Kensington Market. The Toronto Islands are accessible by ferry, while Scarborough Bluffs is farther afield.

Answer 363

A: Yes, 1 Hotel Toronto in Toronto, Ontario offers concierge services. Please email [email protected] for any support leading up to you stay.

Answer 364

A: There are four food and beverage outlets at 1 Hotel Toronto. 1 Kitchen, Casa Madera, Harriet's Rooftop and Flora Lounge.

Answer 365

A: All restaurant venues at 1 Hotel Toronto feature a lounge/bars area at 1 Hotel Toronto: Flora Lounge, 1 Kitchen Harriet’s Rooftop Bar & Lounge, and Casa Madera. Each venue offers a distinct experience and happy hour offerings for guests to enjoy.

Answer 366

A: Guests can enjoy coffee in 1 Kitchen open daily from 7am - 9pm. 1 Kitchen features locally roasted coffee from Nile Coffee along with specialty coffees and Matcha. Flora Lounge the hotel's stunning lobby also offers coffee service daily starting at 2pm.

Answer 367

A: 1 Hotel Toronto does not have a casino on property. The closest Casino to the hotel would be The Casino a Great Canadian, which is an approximate 30 minute drive away.

Answer 368

A: 1 Hotel Toronto does not have a casino on property. 1 Hotel Toronto does not have a casino on property. The closest Casino to the hotel would be The Casino a Great Canadian, which is an approximate 30 minute drive away.

Answer 369

A: Yes, 1 Hotel Toronto offers shopping and various services. The hotel gift shop called Goodthings is located in the hotel lobby. Additionally, the hotel provides services such as a state-of-the-art fitness center called The Field House Gym, personal training sessions, complimentary group fitness classes and yoga.. The hotel also features multiple dining options including restaurants and lounges. Nearby, guests can explore local shopping areas like St. Lawrence Market, Kensington Market, with concierge assistance available for tours and visits.

Answer 370

A: No the Hotel does not have any vending machines onsite. Guests and visitors on the go can enjoy convenient food options from 1 Kitchen's Grab and Go offering available daily from

Answer 371

A: No, while 1 Hotel Toronto does not have video games onsite. Steps away from the hotel is Greta, an arcade bar located on King West, featuring over 50 classic, midway-style, and vintage games.

Answer 372

A: No, guests cannot rent a car directly from a rental desk at 1 Hotel Toronto however the concierge team can assist with making rental car bookings for guests.

Answer 373

A: Yes, the concierge at 1 Hotel Toronto can assist with booking local tours and attractions. From exploring the Toronto Islands, tickets to a Hockey Game or Wine Tasting in Niagara. They can help curate your experience and transportation.

Answer 374

A: Yes, 1 Hotel Toronto’s concierge team can assist with reservations at the hotel’s dining venues and other restaurants. Email [email protected] for assistance.

Answer 375

A: Yes, the concierge at 1 Hotel Toronto is happy to assist with special guest requests and ensure their stay is memorable.

Answer 376

A: While 1 Hotel Toronto does not have any BBQ or picnic areas on site. The property is a short walk to Trinity Bellwoods park which is a lovely location for a picnic experience.

Answer 377

A: No, 1 Hotel Toronto does not have bookstore onsite, there are a number of local bookstores walking distance from the hotel including Type Books and Sonic Boom.

Answer 378

A: 1 Hotel Toronto does not have a casino on property. The closest Casino to the hotel would be The Casino a Great Canadian, which is an approximate 30 minute drive away.

Answer 379

A: While coin operated laundry is not available, 1 Hotel Toronto offers laundry and dry-cleaning services upon request. Prices vary based on items submitted and speed of service.

Answer 380

A: 1 Hotel Toronto does not have a game room, however only a short walk away from the hotel on King Street West is Greta Bar with over 50 classic, midway-style, and vintage games.

Answer 381

A: Yes, 1 Hotel Toronto has a gift shop called "Shop Goodthings, located in the lobby it features a selection .of 1 Hotel products and gifts, including their signature scented candles and cozy robes. The retail space will also feature a rotating selection of goods from innovative Canadian brands and local artisans.

Answer 382

A: While the hotel does not have a shoe shine stand, complimentary shoe shine service is available to guests upon request. They simply need to contact the front desk team.

Answer 383

A: 1 Hotel Toronto does not have a sportsbook or betting lounge on property. The closest Casino to the hotel would be The Casino a Great Canadian, which is an approximate 30 minute drive away.

Answer 384

A: 1 Hotel Toronto does not have a casino on property. The closest Casino to the hotel would be The Casino a Great Canadian, which is an approximate 30 minute drive away.

Answer 385

A: No, 1 Hotel Toronto does not allow smoking in rooms or anywhere on the property, which includes all public areas.

Answer 386

A: Yes, 1 Hotel Toronto offers laundry and dry-cleaning services for guests.

Answer 387

A: Yes, upon arrival at 1 Hotel Toronto offers bellman services to assist guests with their luggage. The team can also store luggage before check-in or after check-out. They will provide you with a ticket to present upon your return.

Answer 388

A: 1 Hotel Toronto does not have a casino on property. 1 Hotel Toronto does not have a casino on property. The closest Casino to the hotel would be The Casino a Great Canadian, which is an approximate 30 minute drive away.

Answer 389

A: 1 Hotel Toronto does not have a casino on property. 1 Hotel Toronto does not have a casino on property. The closest Casino to the hotel would be The Casino a Great Canadian, which is an approximate 30 minute drive away.

Answer 390

A: Yes, the concierge at 1 Hotel Toronto can arrange transportation services, including chauffeur transportation from airports and other transportation needs. Additional fees apply.

Answer 391

A: Yes, 1 Hotel Toronto's expert concierge team will happily provide guests with recommendations for exploring Toronto. City maps, local bike routes and additional information is available for guests.

Answer 392

A: No, smoking is not allowed in the rooms or anywhere on the property at 1 Hotel Toronto. If smoking occurs in a room, there is a fine and removal from the premises.

Answer 393

A: 1 Hotel Toronto features a shop in the lobby called Goodthings. Should guests require a specific item, the hotel's front desk team can provide directions to the closest pharmacy or grocery store.

Answer 394

A: 1 Hotel Toronto does not have a casino on property. The closest Casino to the hotel would be The Casino a Great Canadian, which is an approximate 30 minute drive away.

Answer 395

A: No, a florist is not available on‑site at 1 Hotel Toronto. The concierge team is able to connect guests with nearby local florists. Meeting and event clients can also request 1 Hotel Toronto's preferred list of vendors, from their Catering/Conference Service Manager contact. They can also utilize your own outside floral vendor.

Answer 396

A: No, a hairdresser is not available at 1 Hotel Toronto. However the concierge team can recommend talented salons nearby should guests require salon services.

Answer 397

A: Yes, 1 Hotel Toronto features The Lobby Farm stand, which offers fresh fruits. Additionally, Goodthings is our gift shop, available for in-person purchase at the front desk or online.

Answer 398

A: There is no extra charge for concierge assistance at 1 Hotel Toronto.

Answer 399

A: There are no ice machines available for guest use at 1 Hotel Toronto, but you can have ice delivered to your room by contacting the in-room dining team via phone or through the 1 Hotels app.

Answer 400

A: Laundry service at 1 Hotel Toronto is available Monday–Saturday: Regular: Pickup by 9am; returned at 6pm the same day. Express: Pickup by 9am; returned at 2pm the same day. Overnight: Monday–Friday, pickup by 9pm; returned at 7am the next day. Laundry service is unavailable on Sundays.

Answer 401

A: 1 Hotel Toronto does not have a casino on property. 1 Hotel Toronto does not have a casino on property. The closest Casino to the hotel would be The Casino a Great Canadian, which is an approximate 30 minute drive away.

Answer 402

A: Concierge Services are available daily from 10am to 6:30pm

Answer 403

A: 1 Hotel Toronto does not have a casino on property. 1 Hotel Toronto does not have a casino on property. The closest Casino to the hotel would be The Casino a Great Canadian, which is an approximate 30 minute drive away.

Answer 404

A: 1 Hotel Toronto in Toronto, Ontario offers a variety of amenities including an outdoor frooftop swimming pool, valet parking, free WiFi, connecting rooms, non-smoking rooms, a fitness center called The Field House Gym with personal training and group fitness classes, five restaurants, room service, a 24-hour front desk. The hotel is pet friendly with no extra charges for pets. The hotel emphasizes sustainability and mindful design throughout its facilities.

Answer 405

A: Yes, JCB cards are accepted at 1 Hotel Toronto .

Answer 406

A: Yes, Mastercard is accepted at 1 Hotel Toronto in Toronto, Ontario.

Answer 407

A: No, UnionPay is not available a 1 Hotel Toronto

Answer 408

A: Yes, you can use Visa to pay at 1 Hotel Toronto.

Answer 409

A: Yes, Diners Club is accepted at 1 Hotel Toronto in Toronto, Ontario.

Answer 410

A: Yes, Discover Card is accepted at 1 Hotel Toronto.

Answer 411

A: Yes, contactless payment is available during check‑in and check‑out at 1 Hotel Toronto in Toronto, Ontario.

Answer 412

A: Yes, you can connect multiple devices to the complimentary high-speed Wi-Fi available throughout the hotel.

Answer 413

A: No, you do not need to log in or use a special code to access the free internet at 1 Hotel Toronto.

Answer 414

A: Yes, all guest rooms at 1 Hotel Toronto have complimentary high-speed Wi-Fi available.

Answer 415

A: Yes, 1 Hotel Toronto offers complimentary high-speed Wi-Fi internet access for guests throughout the hotel.

Answer 416

A: No, the free internet access at 1 Hotel Toronto in Toronto, Ontario is not secure for online banking or transactions.

Answer 417

A: The complimentary high-speed Wi-Fi at 1 Hotel Toronto is available throughout the hotel without any time restrictions, meaning it is accessible 24/7.

Answer 418

A: Yes, the hotel offers complimentary high-speed Wi-Fi throughout the property, which is suitable for activities such as video streaming and work.

Answer 419

A: Yes, private security can be arranged for meetings and events at 1 Hotel Toronto for an additional fee. The sales and catering team can provide clients with pricing.

Answer 420

A: Yes, 1 Hotel Toronto has staff available for various services including front desk assistance, concierge, housekeeping, and other guest services. The team will always do their best to accommodate and assist guests.

Answer 421

A: 1 Hotel Toronto does not offer registration services for meetings or events.

Answer 422

A: 1 Hotel Toronto's Catering and Conference Service Manager can provide clients with 1 Hotel Toronto's preferred list of vendors to support our event needs. Meeting and event clients are also welcome to utilize their own outside vendor. Vendors must provide certificates of insurance, naming 1 Hotel Toronto as additional insured.

Answer 423

A: 1 Hotel Toronto's Catering and Conference Service Manager can provide clients with 1 Hotel Toronto's preferred list of vendors to support our event needs. Meeting and event clients are also welcome to utilize their own outside vendor. Vendors must provide certificates of insurance, naming 1 Hotel Toronto as additional insured.

Answer 424

A: Should it be required, a Toronto-based locksmith service would need to be requested for any meeting or event services.

Answer 425

A: While 1 Hotel Toronto does not have a dedicated photographer, the events team can provide recommendations for Toronto-based photographers/videographers that clients can consider for their event needs. Fees apply.

Answer 426

A: Yes, 1 Hotel Toronto's AV partner can provide technical support for meeting and events being hosted on property. Fees apply.

Answer 427

A: Yes, 1 Hotel Toronto's AV partner can provide lighting support for meetings and special events being hosted on property. Fees apply.

Answer 428

A: Copy or duplicating services are not available in the meeting rooms at 1 Hotel Toronto. The hotel does not have a business center, but you can contact the front office for any business needs.

Answer 429

A: No there are no ski lockers at 1 Hotel Toronto.

Answer 430

A: No, 1 Hotel Toronto in down town Toronto and is not located in a ski area and not offer ski-in/ski-out access.

Answer 431

A: Blue Mountain the biggest resort in Ontario is 2 - 25. hr drive away from 1 Hotel Toronto.

Answer 432

A: No, 1 Hotel Toronto in downtown Toronto, Ontario is not located at a ski area. It is situated in King West Village, close to urban attractions such as Queen Street West shopping district, Trinity Bellwoods Park, the CN Tower, BMO Field and the waterfront.

Answer 433

A: Blue Mountain the biggest resort in Ontario is 2 - 25. hr drive away from 1 Hotel Toronto.

Answer 434

A: No, 1 Hotel Toronto does not have a hot tub or jacuzzi on property.

Answer 435

A: No, there is not a whirlpool available for guests at 1 Hotel Toronto.

Answer 436

A: Yes, the hotel offers stackable banquet chairs onsite. Guests looking to host their special event or meeting on propety can learn more by speaking to a memeber of the 1 Hotel Toronto Sales and Catering team.

Answer 437

A: Yes, tables are available in the meeting rooms at 1 Hotel Toronto.

Answer 438

A: Whiteboards are available to rent through our AV provider, Encore.

Answer 439

A: Yes, 1 Hotel Toronto has 1 Wooden podium that is offered complimentary with our Ballrooms.

Answer 440

A: No meeting rooms do not have a stage installed. Event and meeting clients would need to work with a hotel vendor to have an appropriately sized stage installed for a fee.

Answer 441

A: Yes, 1 Hotel Toronto has elevators. There are two guest elevators and one service elevators serving each level of the hotel, including the meeting rooms, fitness center, and public restrooms. Access to public parking is also available via guest elevators.

Answer 442

A: Visual alarms are not available in the guest rooms and suites at 1 Hotel Toronto.

Answer 443

A: Visual alarms are not available in the public areas at 1 Hotel Toronto.

Answer 444

A: Yes, the guest rooms and suites at 1 Hotel Toronto are equipped with audible alarms.

Answer 445

A: Yes all public hallways in 1 Hotel Toronto are equipped with audible alarms.

Answer 446

A: 1 Hotel Toronto does not have visual alarms in public hallways.

Answer 447

A: Yes, 1 Hotel Toronto participates in a reward program called Mission,. Help good grow with Green Our Planet. Protect endangered species with the NRDC. Or restore the blue planet with Oceanic Global. Choose the mission that means most to you, and when you stay with us, we’ll automatically pay the benefits forward by donating to your cause via GlobalGiving. The more you stay, the more impact you make. And just for joining, we'll plant a tree in your honor with our friends at the Arbor Day Foundation.

Answer 448

A: 1 Hotel Toronto is described as a luxury downtown hotel with multiple restaurants and amenities such as an outdoor swimming pool and fitness center. It is located near landmarks like Rogers Centre and CN Tower in Toronto, Ontario. While it offers resort-like features such as multiple restaurants and rooftop pool, it is primarily categorized as a luxury hotel property rather than a traditional resort property.

Answer 449

A: 1 Hotel Toronto charges a daily amenity fee of CAD 29 per room, exclusive of tax, which covers services such as internet, gym access, fitness and wellness experiences, business center, and other amenities. Additionally, there is a resort fee of CAD 32.77 per accommodation, per night. These fees are separate from the room rate and are applied at check-in.

Answer 450

A: Yes, the accessible guestroom at 1 Hotel Toronto has an elevated counter and a lowered makeup mirror.

Answer 451

A: Yes, Studios Suites With Soaker Tub and Terrace Studio Suite and premiums suites on the 10th floor feature bath tubs with grab bars.

Answer 452

A: Yes, 1 Hotel Toronto accessible room is a City King room type.

Answer 453

A: No, lowered deadbolts are not available on guest room doors at 1 Hotel Toronto.

Answer 454

A: Yes, lowered electrical outlets are available at 1 Hotel Toronto to enhance guest accessibility and safety.

Answer 455

A: View ports on guest room doors at 1 Hotel Toronto are at eye level.

Answer 456

A: Yes, 1 Hotel Toronto offers a mobility accessible room. The hotel provides accessible guestrooms and features such as accessible entrances, elevators, and public areas to accommodate guests with mobility needs. Additionally, accessibility features include lowered registration desks, service animal accommodations, and accessible meeting rooms.

Answer 457

A: Yes, transfer shower is available in the accessible guestrooms at 1 Hotel Toronto. The accessible room features a roll-in shower, which accommodate transfer showers. Shower seats are also available upon request.

Answer 458

A: Yes, 1 Hotel Toronto has view ports at eye level on all guest room doors.

Answer 459

A: No, you cannot share your digital key with other guests at 1 Hotel Toronto. This is for the safety and security of our guests.

Answer 460

A: Yes, you can use a digital key to access hotel amenities at 1 Hotel Toronto in Toronto, Ontario.

Answer 461

A: Yes, the accessible room at 1 Hotel Toronto features a 32 inch wide door opening.

Answer 462

A: Yes, guest rooms doors at 1 Hotel Toronto are equipped with self-closing mechanisms.

Answer 463

A: No, the rooftop pool at 1 Hotel Toronto can be entered via stairs equipped with railings.

Answer 464

A: There is one rooftop pool at 1 Hotel Toronto. It does not feature a self operating lift.

Answer 465

A: Select guest rooms at 1 Hotel Toronto feature windows with ventilation capabilities.

Answer 466

A: Yes, digital keys are available through the official 1 Hotels app. Guests must sign up/ login in order to access and use their digital key.

Answer 467

A: 1 Hotel Toronto guest rooms do not feature AM/FM clock radio as an amenity. Wake up calls can be arranged with the front desk.

Answer 468

A: Yes, 1 Hotel Toronto has an accessible front desk.

Answer 469

A: Yes, 1 Hotel Toronto has an accessible route to the front desk, featuring a fully automatic entrance door with wide openings and a front desk with a lowered surface for accessibility. The lobby is free of any steps, ensuring easy wheelchair access.

Answer 470

A: Yes, all rooms at 1 Hotel Toronto have deadbolts on guests doors.

Answer 471

A: Yes, 1 Hotel Toronto offers accessible guestroom with features including accessible toilet. 1 Kitchen their all day dining venue also has an accessible washroom.

Answer 472

A: Yes, 1 Hotel Toronto offers digital key access through the 1 Hotels mobile app, allowing guests to use their smartphones as room keys.

Answer 473

A: Yes, 1 Hotel Toronto guest room doors feature a lever handle.

Answer 474

A: No guest room doors at 1 Hotel Toronto do not have lowered night guards.

Answer 475

A: No, 1 Hotel Toronto does not offer room or suite access through an exterior corridor.

Answer 476

A: Yes, 1 Hotel Toronto room and suites are accessed through an interior corridor.

Answer 477

A: Yes, all guest room doors have a safety latch as well as a dead bolt.

Answer 478

A: No, 1 Hotel Toronto does not have secondary locks on guest room windows

Answer 479

A: Yes, upon check in, guests are provided with an innovative key card. Key card are made from recycled and reusable materials like birch, basswood, black walnut, sapele, and cherry wood.

Answer 480

A: Yes, 1 Hotel Toronto in Toronto, Ontario provides meeting space for guests. The hotel offers various event spaces including the Maple Ballroom, Chestnut Ballroom that allow for seating capacities suitable for banquets, receptions, theatre-style, classrooms, U-shape, and boardroom setups. The Hotel's restaurant venues Casa Madera, Harriet's Rooftop, and 1 Kitchen are also unique spaces for meetings. The hotel also provides catering services tailored to meetings and events.

Answer 481

A: Yes, a roll-in shower is available at 1 Hotel Toronto in Toronto, Ontario.

Answer 482

A: To use a digital key at 1 Hotel Toronto, you can access it through the 1 Hotels mobile app, which is available for download on the App Store and Google Play. After booking your stay, log in to your account in the app to receive and use your digital key for convenient contactless access to your room.

Answer 483

A: To troubleshoot issues with your digital key at 1 Hotel Toronto in Toronto, Ontario, first ensure you have downloaded and updated the 1 Hotels app and that you are logged into the correct account associated with your reservation. Confirm that your reservation is confirmed and check-in is complete. Enable Bluetooth and location permissions for the app on your mobile device, and ensure your phone has sufficient battery life with power-saving modes disabled. Restart the app or your phone if needed. When using the digital key, hold your phone close to the door lock and remove any thick or metallic phone cases that may interfere with the signal. If the issue persists, contact the hotel's front desk for assistance.

Answer 484

A: All keys are deactivated upon check out at 1 Hotel Toronto

Answer 485

A: Yes, the 1 Hotel Toronto front desk team can create physical keys may be created in addition to digital keys.

Answer 486

A: Showers at 1 Hotel Toronto features a hand held shower wand but it is not adjustable.

Answer 487

A: Yes, an internet connection is required to initially obtain and set up the digital key at 1 Hotel Toronto, as it is needed for mobile check-in; however, the key itself operates via Bluetooth once downloaded

Answer 488

A: Yes, 1 Hotel Toronto provides accessible routes for guests. The hotel features an accessible, fully automatic entrance door with wide openings, an accessible entrance to restaurants, and a lobby free of any steps. There are 2 guest elevators and 1 service elevator serving each level of the hotel, including guestrooms, meeting rooms, fitness center, and public restrooms. All meeting rooms in the basement are wheelchair accessible and free of any steps. Additionally, accessible parking options are available on request.

Answer 489

A: Yes, the on-site fitness center at 1 Hotel Toronto has an accessible entrance.

Answer 490

A: 1 Hotel Toronto does not have a business centre. The Hotel's front office team is available 24 hours a day to support guests and their business needs. Additional fees may apply.

Answer 491

A: While 1 Hotel Toronto does not have a spa onsite at this time, the concierge and front office team can recommend local wellness destination. In room massage treatments can also be arranged.

Answer 492

A: No there is not an accessible entrance to the on-site swimming pool a 1 Hotel Toronto.

Answer 493

A: Yes, the main entrance to 1 Hotel Toronto is accessible. It features a fully automatic entrance door with wide openings and is free of any steps, providing easy access for all guests.

Answer 494

A: You need the 1 Hotels App to access the digital key for 1 Hotel Toronto in Toronto, Ontario.

Answer 495

A: Yes, 1 Hotel Toronto guest room phones are equipped with the speakerphone feature.

Answer 496

A: Yes, all guest rooms at 1 Hotel Toronto have phones with voicemail service.

Answer 497

A: Ergonomic chairs are not listed as an amenity in the rooms at 1 Hotel Toronto.

Answer 498

A: Select rooms at 1 Hotel Toronto feature a desk chairs. Guests looking for this specific set up are encouraged to call the hotel directly to learn more about their room configuration in advance of their arrival.

Answer 499

A: Yes, guest rooms at 1 Hotel Toronto feature designated workspaces equipped with accessible electrical outlets and USB charging ports at desk level, allowing guests to conveniently charge laptops and personal devices.

Answer 500

A: Each guest room features 1 telephone. Larger suites - Birch House, Willow House and Cedar House have a phone in their living area and the bedroom.

Answer 501

A: No, an in‑room printer is not available at 1 Hotel Toronto in Toronto, Ontario. However printing is available at the front desk. 25 cents per black and white page and 50 cents per coloured page.

Answer 502

A: In-room fax service is not available at 1 Hotel Toronto. For business needs, you can contact the hotel directly at [email protected].

Answer 503

A: The electric voltage in rooms at 1 Hotel Toronto in Toronto, Ontario is 120 V

Answer 504

A: Most guest rooms at 1 Hotel Toronto are equipped with a built in desk. Guests with a specific preference are encouraged to contact the hotel in advance of their stay to ensure their room layout is suitable.

Answer 505

A: No, 1 Hotel Toronto does not offer a complimentary shuttle but there are various ways to travel from Billy Bishop or Pearson Airport. The Up Express is a convenient way to travel to and from Pearson Airport to downtown Toronto. Chauffeur transportation from the airport can be arranged through the concierge for a fee.

Answer 506

A: 1 Hotel Toronto is approximately 0.6 miles from the nearest airport, Billy Bishop Toronto City Airport. Pearson International Airport

Answer 507

A: Transportation options from Toronto's airports to 1 Hotel Toronto include rideshare services such as Uber and Lyft, taxis. Guests can also take the UP Express from Toronto Pearson International Airport to Union Station. Additionally, guests can contact the hotel's concierge to arrange transportation from the airport, with pricing details available through the concierge.

Answer 508

A: The compass direction from 1 Hotel Toronto to the city center (downtown/Yonge–Dundas Square) is east-northeast (ENE).

Answer 509

A: 1 Hotel Toronto is located approximately 1.1 miles from the CN Tower, which is a central landmark in Toronto's city center.

Answer 510

A: 1 Hotel Toronto is situated in the heart of downtown toronto. The property is located in the King West Village neighborhood, which is known as "Canada’s Coolest Neighbourhood."

Answer 511

A: The internet service is not dedicated and guests can typically expect wireless speeds averaging 40–50 Mbps, suitable for browsing, streaming, and everyday use.

Answer 512

A: No, 1 Hotel Toronto does not have an onsite spa.

Answer 513

A: 1 Hotel Toronto does not have a spa. In-room massage treatments can be arranged for guests.

Toronto

Frequently Asked Questions

Bedding, Cribs & Rollaways

Guest Services

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