1 Hotel Haitang Bay

Reservation & Pet Policy

EARLY ARRIVAL/LATE DEPARTURE

Check in time is after 3pm and check out time is 12pm. Book an early flight? Or want to sleep in?
We’ll do our very best to accommodate you – just let us know your plans in advance. If we can’t, we’ll
gladly stow your luggage safely and securely, until you’re ready to move on. There is a late departure
fee of one night’s stay plus tax.

CONCIERGE

Planning a daytrip, a special evening out, or on the hunt for the Sanya’s secret spots? Our passionate
concierge, located in the lobby, will be happy to assist you with all inquiries including tours, restaurant
reservations, local attractions, entertainment, travel and more.

RESERVATION POLICIES

PAY NOW
Rates are non-refundable, fully pre-paid and non-transferable. You will not receive a refund on these
rates, even with 24 hours’ notice or more of cancellation.

PAY LATER
Rates require a 1one-night deposit. Cancellation notice is required 24 hours prior to date of arrival in
order to avoid a penalty of one night's stay.

GUARANTEED RESERVATION
Reservations must be guaranteed by a major credit card when you book. For security purposes, you
will be required to provide a valid passport or Chinese ID card at check-in. To cover incidentals, we
will hold ¥1000/ per day on your credit card. The cleaning fee for each room is¥2000 per day.

PET POLICY

No pets allowed.

LEED CERTIFICATION

1 Hotel Haitang Bay is working toward LEEDv4 for Building Design + Construction for Hospitality at a
Silver Level certification. The property has been pre-certified by the US Green Building Council.
Certification is expected in the middle of 2020.