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Hotel:
+52 624 689 0600
Reservations:
+1 866 926 3681
home
Rock arches on the water

Policies

Here’s the need-to-know information, including reservation policies, for your stay at 1 Homes Preview Cabo. Need to know something that’s not listed below? Just reach out!

  • Hotel Policies

CANCELLATION / NO SHOW

Pay Now rates are pre-paid and nonrefundable.
Pay Later rates must be cancelled 30 days prior to arrival, by 12pm hotel time, to avoid a penalty of the first two nights’ stay plus tax.
There are particular dates throughout the year when guarantee and cancellation policies may vary.
Exceptions may apply–please see rate rules.

GUARANTEE / DEPOSIT

A major credit card is required to guarantee your booking.
A deposit may be required–please see rate rules.
The credit card used for payment must be presented at check-in.
For third-party payments, please contact our reservations team at least seven days prior to arrival.

EARLY ARRIVAL / LATE DEPARTURE

Check-in time is 3pm and check-out time is 12pm. Book an early flight? Want to sleep in? We’ll do our very best to accommodate you—just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is an early departure fee of one night’s stay plus tax.

TAXES & FEES

Standard hotel taxes, tourism assessments and environmental sanitation tax are applied to all reservations. Daily housekeeping is included in room rates.

PETS

Unfortunately, pets are not allowed. Service animals are always welcome. To book a stay with your service animal, please contact our reservations team by phone at 855.268.2681 (US) or +52 624.689.0600 (Mexico).

SMOKING

1 Homes Cabo is a smoke-free property. Smoking in homes will incur a fee of $500 USD per home.

RULES OF OPERATION

To ensure the safety of all guests and residents and provide a quiet relaxing atmosphere, please review our rules of operation.

GENERAL

Reception is staffed 24 hours a day, seven days a week. Check-in starts at 3pm, and check-out time is 12pm.
Daily housekeeping service is included in room rates.
All homes offer private bathrooms.
No minimum length of stay is required (exceptions may apply for select dates).

FREQUENTLY ASKED QUESTIONS

Looking for more information about 1 Hotel Cabo? Visit our Frequently Asked Questions page for all of the answers.