Contact Us

A major credit card is required to guarantee your booking.
A deposit may be required–please see rate rules.
The credit card used for payment must be presented at check-in.
For third-party payments, please contact our reservations team at least seven days prior to arrival.

Check-in time is 3pm and check-out time is 12pm. Book an early flight? Want to sleep in? We’ll do our very best to accommodate you—just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. There is an early departure fee of one night’s stay plus tax.

Standard hotel taxes, tourism assessments and environmental sanitation tax are applied to all reservations. Daily housekeeping is included in room rates.

Unfortunately, pets are not allowed. Service animals are always welcome. To book a stay with your service animal, please contact our reservations team by phone at 855.268.2681 (US) or +52 624.689.0600 (Mexico).

1 Homes Cabo is a smoke-free property. Smoking in homes will incur a fee of $400 USD per home.

To ensure the safety of all guests and residents and provide a quiet relaxing atmosphere, please review our rules of operation.

Our priority is and always has been the health and well-being of our guests and team members. Learn about the steps we're taking to ensure your health and safety here. In compliance with local regulations and guidelines from Mexico's Secretary of Health, some amenities and services may be limited or unavailable during your stay. Please note that signing a COVID-19 Acknowledgement, Waiver and Release is required at check-in.

Reception is staffed 24 hours a day, seven days a week. Check-in starts at 3pm, and check-out time is 12pm.
Daily housekeeping service is included in room rates.
All homes offer private bathrooms.
No minimum length of stay is required (exceptions may apply for select dates).