자주 묻는 질문
객실이나 호텔 시설 내에서는 흡연이 금지되어 있습니다.
공공장소나 아웃렛에서는 전문적인 사진 및 비디오 촬영이 허용되지 않습니다. 단, 예약이 완료된 이벤트 공간이나 객실의 경우 사진 및 동영상 촬영이 허용됩니다.
Yes, please address it to the individual, followed by our Hotel address: 3 Berkeley Street, London W1J 8DJ, UK
그렇습니다! 1 Hotels 앱은 앱 스토어 또는 구글 플레이 스토어에서 다운로드할 수 있습니다.
English, French, Italian, Spanish, Portuguese, Arabic, Mandarin, German, Czech, Danish, Russian, Ukrainian, Dutch
Yes, all guest rooms and public spaces have both central air conditioning and heating
You can reach the hotel at +44 (0)20 3988 00 55
Please send any media requests to Bacchus: [email protected]
Our property will continue to be sanitised using industrial-grade agents. Our kitchen staff maintains rigorous cleaning processes.
We do not offer onsite testing but can arrange for a healthcare professional to come to the hotel.
As per government guidelines, we do not require proof of vaccination.
As per government guidelines, face masks are not required but can be worn at your own discretion.
Yes, see travel requirements here.
1 Hotels 로열티는 고객과 대자연에 대한 것입니다. 이러한 관계를 강화하기 위해 고객과 지구에 보답하는 특별한 멤버십 프로그램인 Mission )을 만들었습니다. 여기에서 자세히 알아보고 가입하세요.
Good energy is clean energy. Your home away from home is equipped with efficient energy systems that feature low-energy LED light bulbs, and smart heating and cooling. We also purchase carbon offsets to reduce our operational footprint. To top things off, we operate a rainwater reclamation system on our rooftop that sends water down to irrigate the waterfront park.
Yes, we have water-efficient faucets, toilets and showers in all of our guest rooms.
물론입니다. 객실의 침구는 3일마다 또는 요청이 있을 때마다 교체합니다. 모범 사례로, 걸려 있는 수건은 교체하지 않습니다.
Yes we do!
No, we do not.
3 Berekely Street, London W1J 8DJ
The Hotel is located a moment's walk from Green Park Tube Station. Forms of transportation are car, tube or bus.
London Heathrow - 16 miles
London Gatwick - 26 miles
London City Airport - 9 miles
You may contact our concierge for transportation arrangements and pricing at:
[email protected]
We are pleased to offer valet parking at the hotel for £85.00. Upon arrival, please pull up to the main entrance on Berkeley Street, where our Doorman will be delighted to assist you with your luggage and arrange valet parking for your vehicle.
Green Park Tube Station.
10 min drive from Euston and Victoria Stations / 15 min drive from St Pancras International and King’s Cross Station.
We have electric cars that can be used for local trips.
Yes, lots of places are within walking distance including Buckingham Palace, The Royal Academy, Green Park and many restaurants.
Please contact the 3rd party company that you made the reservation through. We are happy to assist as well - please call in-house reservations at +44 (0)20 3988 00 55. Please have your confirmation handy.
다른 사람을 대신하여 예약하는 경우, 게스트는 호텔에 직접 연락하여 제3자 대금 청구를 준비해야 합니다.
예약 시 주요 신용카드로 예약을 보증해야 합니다. 블랙아웃 날짜에는 자체 규정이 적용됩니다.
Pay Now rates are non-refundable, full pre-paid and non-transferrable.
Pay Later rates require a cancellation notice 72 hours prior to date of arrival in order to avoid a penalty of one night's stay. Unless otherwise noted on confirmation, please let us know if you have to cancel 72 hours before arrival to avoid penalty. If you just don’t show up, we’ll have to charge one night’s stay.
For the Green Park Penthouse, please let us know if you have to cancel 7 days before arrival to avoid penalty. If you just don’t show up, we’ll have to charge two night’s stay.
Check in is at 3pm and checkout is at 12pm.
Book an early flight? We’ll do our very best to accommodate you - just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on.
There is a late departure fee of one night’s stay plus tax.
Want to sleep in? We’ll do our very best to accommodate you - just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on.
There is a late departure fee of one night’s stay plus tax.
We'll gladly stow your luggage safely and securely, until you're ready to move on.
For security purposes, please provide a valid government or state-issued photo ID at check-in.
You must be 18+ to book a room.
The early departure fee will be one night room and tax for the day you are departing.
Breakfast is included with our breakfast package reservations, otherwise breakfast is not included but can be enjoyed at the restaurant or through in-room dining at an additional cost.
Credit Cards must be presented upon check and must be the same credit card used to make the reservation. If guests are booking on behalf of someone else, they must contact the hotel directly to arrange for third party billing.
Please contact our hotel directly at +44 (0)20 3988 00 55 and our accounting team will be more than happy to connect you with our accounting department.
Our front office team will take an incidental hold per day of £150 during check-in.
To cover incidentals, we’ll hold £150/day on your credit card and we’ll authorize additional funds as needed based on your additional incidental charges.
After the bill has been settled during checkout, it will take 5-7 business days to see the amount reflected back into your account for any unused amount.
The hotel will authorise the incidental hold of £200 per night as well as any other remaining amount for the grand total not taken from the initial deposit.
Yes, we have accessible rooms.
Yes, we have connecting rooms.
Yes, there is a daily housekeeping service.
Yes.
Some of the rooms have terraces providing outdoor space.
Yes, we have double, double rooms.
Yes, we have rooms with bathtubs.
Yes, it is separate from the hotel room.
Yes, there is a housekeeping service.
Yes, there are fully stocked minibars in the rooms.
You can request for ice to be delivered to your room.
Every room has a safe that is large enough to accommodate a laptop.
호텔 투숙객에게는 무료 와이파이 인터넷이 제공됩니다.
Please request this when making your reservation or upon check-in, and we will provide one, subject to availability.
호텔 투숙객에게는 무료 와이파이 인터넷이 제공됩니다.
Yes, The Field House is open 24hrs daily. It offers a wide range of equipment including treadmills, ellipticals, floor equipment, dumbbells, bikes and more.
No, we do not have a business centre.
No, we do not have a pool.
Yes, there are Bamford treatment rooms.
No, we do not have an ATM.
아니요, 환전 서비스를 제공하지 않습니다.
No, we do not have a gift shop.
Yes, we offer both laundry and dry cleaning services.
1 Hotel Mayfair welcomes all four-legged furry travelers up to 40lbs max per room. This means that whether it is 1 pet or 2 pets, the combined max weight is 40lbs. Please note, if your room gets dirty, a £150 cleaning fee will be added at the end of your stay.
No, however Green Park is a short walk from the hotel.
Yes, we have pet-free rooms.
Yes, we work with the local Marylebone Walkers to look after dogs during your stay.
예, 저희 컨시어지 팀이 매장 위치 제공을 도와드릴 수 있습니다.
Yes, our concierge team can assist with providing pet-friendly restaurant locations.
Yes, Green Park is a short walk from the hotel and Hyde Park is also nearby.
You can reach out to our concierge team by phone at +44 (0)20 3988 00 55 or directly by email - [email protected]
Yes, the concierge team can help with printing boarding passes.
Yes we have a restaurant called Dovetale, as well as a bar and a cafe.
Guests can enjoy breakfast at Dovetale or pop by Neighbours Cafe for a coffee, teas, juices and fresh food to go.
Dovetale Hours:
Mon-Fri: 7-10am
Sat-Sun: 7-10:30am
Neighbours Hours:
Daily: 7am-4pm
Yes, we have a bar.
Yes, we have 24-hour in-room dining.
The Executive Chef of 1 Hotel Mayfair, Tom Anglesea, works alongside Tom Sellers at Dovetale.
His many years of experience have been spent building his breadth of skills, working under Gordon Ramsay, Thomas Keller, Neil Perry and Nuno Mendes, as well as winning Series 14 of BBC Two's 'Great British Menu' in 2019.
Tom Sellers, the visionary chef behind Dovetale at 1 Hotel Mayfair, has been awarded two Michelin stars for his acclaimed London restaurant, Restaurant Story. His culinary philosophy is driven by storytelling through food, creating dishes that are both innovative and rooted in British tradition.
Yes, we have five meeting rooms, which can be merged to create a large function room.
We have a large function room which can be rented as a wedding venue.
Please contact the events team at [email protected].
Yes, please contact the sales team at [email protected] to discuss rates.
Mayfair is an affluent area of London located in the West End towards the Eastern edge of Hyde Park.
It is bordered by Hyde Park and Green Park.
Mayfair is home to world renowned hotels, galleries, museums, restaurants and shops.
Mayfair is known for its elegance and timeless charm, where heritage and modernity meet. It’s home to luxury shopping on Bond Street, renowned art galleries, historic architecture, and some of London's most exclusive dining destinations. With its blend of high-end boutiques, cultural landmarks, and hidden green spaces, Mayfair offers a unique glimpse into the heart of London’s sophistication.
Begin your day with a stroll through the serene paths of Green Park, just moments from Mayfair, followed by a visit to the Royal Academy of Arts to explore world-class exhibitions. Wander along Bond Street for a mix of luxury shopping and charming boutiques, then enjoy a leisurely lunch at one of Mayfair’s renowned eateries. In the afternoon, take a quiet moment in one of the area’s hidden gardens or indulge in afternoon tea at a local gem. As the evening arrives, settle in for dinner at Dovetale, where Chef Tom Sellers’ creations offer a taste of modern British cuisine.
