Contact 1 Hotel Haitang Bay

Planning a daytrip, a special evening out, or on the hunt for the Sanya’s secret spots? Our passionate concierge, located in the lobby, will be happy to assist you with all inquiries including tours, restaurant reservations, local attractions, entertainment, travel and more. 

Pets are family, too. At 1 Hotel Haitang Bay, Sanya, your furry babies are always welcome (up to one pet per room).

A few house rules for our furry friends:

• Guests can bring pet into the hotel after pre-application and approval.
• The cost is an additional CNY 500 per pet each night. We understand that sometimes pets can act like animals (and wreck things). If that happens, there may be additional costs for any damage or extra cleaning.
• Safety first. Pets must be kept on a leash or in a carrier while in public spaces at the hotel.
• We are all about exploring, but some places are off limits. Pets are not allowed in the food and beverage areas, The Field House, poolside and bathtubs.
• We welcome pets up to 25 pounds (11 kilograms). For other pets other than dogs and cats, approval must be made prior to check-in by the hotel management team.
• Pets must be always accompanied by a designated individual and not left unattended. We do not want to see lonely pets!
• Upon arrival, guest must sign a liability waiver.

1 Hotel Haitang Bay is working toward LEEDv4 for Building Design + Construction for Hospitality at a Silver Level certification. The property has been pre-certified by the US Green Building Council. Certification is expected in 2021.