Can I travel to Toronto, Canada?

Yes, see the latest vaccine requirements here.

Is the rooftop pool open to outside guests?

The pool deck and plunge pool are exclusively for hotel guests and building residents.

Do reservations need to be made for the rooftop pool?

No, we do not take reservations as our pool deck operates on a first come, first serve basis. Please note, guests are limited to 90 minutes per day.

Can you bring outside food and beverage to the rooftop pool?

Light bites and refreshments are available on the Pool Deck menu, however, no outside food or beverage will be permitted.

Can you bring a non-registered guest to the rooftop?

All guests must be registered, whether you are staying in the hotel or living in the residence.

Is the rooftop members only? Is there a membership available?

No, there is no membership option for our rooftop pool deck. The rooftop space is exclusively for hotel guests and building residents.

Can you bring your pet to the dining facilities?

Service dogs are allowed to accompany guests to dining facilities, however, proper documentation is required

Are your guest rooms pet friendly?

Yes, absolutely.

Why is there an amenity fee?

An amenity fee covers services such as internet, gym and world-class trainers, business centre, farm stand and more.

Why does my credit card have a hold on it?

This is a $150 incidental authorization, which will be released at the end of your stay should you not incur any incidentals.

Where is the self-parking and what is the price?

We do not have self-parking, however, guests are welcome to park in the P2-P3 lot which can be accessed through Stewart Street. The cost is approx. $35-47 + tax.

What is the price of valet? Are there in and out privileges?

$45 plus tax and yes, there is.

What is the valet clearance?

6ft (72 inch)