Step into your room for a quiet reprieve from the city, surrounded by materials that bring the natural beauty and calming energy of Central Park inside.
Sign-in to your Account and Reservations.
- Cancellation Policy
- Guaranteed Reservation
- Early Arrival/Late Departure
- Taxes & Fees
Pay Now Rates: Non-refundable, fully pre-paid. You will not receive a refund on these rates, even with 24 hours notice or more of cancellation.
Pay Later Rates: Pay Later Reservations require a 1 night deposit. For any cancellations on Pay Later Rates for a standard guestroom, notice is required by 12pm the day before arrival to avoid penalty fee. 72 hours notice required on Specialty Units, including Neighboring/Connecting rooms and City Suite or Park Suite categories. 7 days notice required on reservations for the Greenhouse Suite.
Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules. For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold $150/day on your credit card. Know there is a smoking fee of $250.00/room and $500/suite.
Standard New York City taxes are applied to all reservations. A daily $19 destination fee, per room inclusive of tax is applied at the time of check-in.
Your pet under 40 lbs. is welcome. Have another kind of pet? Just reach out to us and we’ll do our best to accommodate you. If your room gets dirty, a $100 cleaning fee will be added at the end of your stay. Please familiarize yourself with the house rules.