Step into your room for a quiet reprieve from the city, surrounded by materials that bring the natural beauty and calming energy of Central Park inside.
Sign-in to your Account and Reservations.
- Cancellation Policy
- Guaranteed Reservation
- Early Arrival/Late Departure
- Taxes & Fees
Pay Now Rates: Non-refundable, fully pre-paid. You will not receive a refund on these rates, even with 24 hours notice or more of cancellation.
Pay Later Rates: Pay Later Reservations require a 1 night deposit. 24 hours notice is required for any cancellations on Pay Later Rates. 72 hours notice required on Park Suite and City Suite room categories. 7 days notice required on reservations for the Greenhouse Suite.
Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules. For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, we’ll hold $150/day on your credit card. Know there is a smoking fee of $250.00/room and $500/suite.
Standard New York City taxes are applied to all reservations. A daily $10 facility fee, per room inclusive of tax is applied at the time of check out.
Your pet under 40 lbs. is welcome. Have another kind of pet? Just reach out to us and we’ll do our best to accommodate you. If your room gets dirty, a $100 cleaning fee will be added at the end of your stay. Please familiarize yourself with the house rules.